Supervisor - Airport Operations - Customer Service

Provide leadership and oversight of a work area and front-line employees in an operational environment. Serve as a subject matter expert on safety, service and procedures. Focus on leading and developing the skills of front-line employees with the goal of delivering consistent and excellent customer service and delivering a quality product in accordance with Company guidelines. Ensure consistency on operational service and product delivery. Engage with front-line employees to review metrics and gain commitment to help achieve goals. Support standard work and continuous improvement processes. Set expectations with frontline employees and gain their commitment to act in accordance with Company guidelines and union agreements. Subject matter expert on safety, service and procedures. Monitor the performance of a team and work area, taking action as necessary to ensure daily operational goals are met.

According to JobzMall, the average salary range for a Supervisor - Airport Operations - Customer Service in Terminal A, 3 Brewster Rd, Newark, NJ 07114, USA is between $41,000 and $53,000 per year. The salary range may vary depending on the company, the experience of the Supervisor - Airport Operations - Customer Service, and the location of the position.

United Continental Holdings, Inc. engages in the operation of its principal, wholly-owned subsidiaries United Airlines, Inc. The company operates through the following geographical segment: Domestic (U.S. and Canada), Pacific, Atlantic, and Latin America. It offers satellite based Wi-Fi, including on long-haul overseas routes.