
Supervisor - Airport Operations - Ramp Service
Serve as a subject matter expert on safety, service and procedures. Focus on leading and developing the skills of front-line employees with the goal of delivering consistent and excellent customer service and delivering a quality product in accordance with Company guidelines. Ensure consistency on operational service and product delivery. Engage with front-line employees to review metrics and gain commitment to help achieve goals. Support standard work and continuous improvement processes. Set expectations with frontline employees and gain their commitment to act in accordance with Company guidelines and union agreements. Subject matter expert on safety, service and procedures. Monitor the performance of a team and work area, taking action as necessary to ensure daily operational goals are met. Assess and delegate the appropriate work assignments to front-line employees. Provide front-line employees with regular coaching, feedback and recognition as appropriate.
Must be flexible and willing to work any shift in a 24/hour/7 day a week operation including weekends, nights, and holidays
Proficient in IT systems and common software appropriate to work group
Experience working in Airport Operations, including Ramp Service a plus
MS Word
MS Outlook
Conflict Resolution
Time Management Skills
MS Excel skills
Business acumen/Continuous improvement
Safety orientation
Prioritizing skills
Self-Motivated
Adaptability
Detail Oriented and Organized
Multi-tasking
Verbal and Written Communication
According to JobzMall, the average salary range for a Supervisor - Airport Operations - Ramp Service in 2800 N Terminal Rd, Houston, TX 77032, USA is between $37,948 and $64,867 per year. This salary range is based on the current market rates for the position and the location of the job.
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United Continental Holdings, Inc. engages in the operation of its principal, wholly-owned subsidiaries United Airlines, Inc. The company operates through the following geographical segment: Domestic (U.S. and Canada), Pacific, Atlantic, and Latin America. It offers satellite based Wi-Fi, including on long-haul overseas routes.

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