Frequently Asked Questions about United Services Automobile Association-USAA Careers

USAA offers a wide range of career opportunities to its members. Positions range from entry-level positions such as customer service representatives, finance professionals, and IT professionals to highly specialized roles like financial advisors, actuaries, and military advisors. USAA also offers a variety of executive and managerial roles, as well as a number of opportunities in other departments such as marketing, operations, and analytics.

The average salary for jobs at USAA is $82,903 per year.

The hiring process at USAA typically includes a series of interviews, a background check, and a pre-employment assessment. The number and type of interviews may vary based on the specific position being applied for. Generally, candidates will start with a phone or video call with a recruiter, followed by an in-person or virtual interview with a hiring manager. After that, they may be asked to complete a skills test, participate in a panel interview, or take part in an assessment center. The background check will typically include a review of the candidate’s credit history, educational background, and work experience. Finally, the pre-employment assessment is designed to measure the candidate’s skills, knowledge, and abilities, as well as their fit for the job.

It can take anywhere from several days to a few weeks to hear back from USAA after applying for a job. The exact timeline can vary depending on the position and the company's current hiring needs.

USAA offers a variety of benefits to its members, including health insurance, retirement savings plans, investment accounts, life and disability insurance, banking and credit services, discounts on products and services, and much more.

At USAA, the work environment is focused on collaboration and creating a culture of respect and trust. Employees are provided with the resources and tools they need to succeed in their job. The company also offers flexible working options and a variety of benefits. Employees are encouraged to take ownership of their own work and be proactive in their development. USAA strives to create an inclusive and collaborative environment, where everyone’s contributions are valued and appreciated.

The hours of work at USAA vary depending on the job and the location. Generally, USAA's hours of operation are 8:00 a.m. to 5:00 p.m. Monday through Friday, local time.

Yes, USAA does provide on-the-job training for new hires. The training program is tailored to the individual role and typically lasts between two and four weeks. This training includes classroom instruction, hands-on practice, and mentoring.

The best way to contact USAA about job opportunities is to visit the USAA Careers website. Through the website, you can search for current job openings, submit a resume, and receive job alerts. Additionally, you can reach out to the USAA Talent Acquisition team via the website.

Yes, USAA offers internships. Internship opportunities vary by location and may be available in a variety of departments. Visit USAA's website for more information.

Yes, USAA does require background checks for employment. Background checks are typically conducted for all USAA job candidates.

Yes, USAA offers relocation assistance to its members. USAA provides a variety of programs and services to help with relocation, including financial assistance, home finding support, moving assistance, and more.

Requirements for a job at USAA vary depending on the position. Generally, however, most positions will require a minimum of a high school diploma or GED. Additional qualifications may include certifications, experience in a specific field, or a college degree.

The amount of experience required for a job at USAA will vary depending on the specific job and its requirements.

Yes, USAA offers flexible work schedules, including remote work options. Employees are encouraged to discuss their flexible work arrangements with their manager to determine the best arrangement for their job role.

USAA offers a variety of jobs in various fields, including sales, customer service, information technology, financial services, operations, marketing, engineering, human resources, and more.

Yes, USAA is a military friendly employer. USAA offers a wide range of benefits and resources to its employees who have served in the military. USAA also offers a variety of programs and services specific to veterans, such as a dedicated career center for veterans and military spouses, a tuition assistance program, and a Military Spouse Employment Program.

Yes, USAA offers health insurance benefits. USAA provides a variety of health plans, including traditional health insurance plans, Medicare Advantage plans, and short-term health plans. USAA members can also access discounts on certain health care services and products, such as vision and dental care.

Yes, USAA offers remote/work from home positions in various areas of the company. These positions range from customer service to IT roles.

Yes, USAA offers tuition reimbursement as part of their employee benefits package.