Associate Claims Representative

Welcome to UnitedHealth Group, where we are dedicated to helping people live healthier lives and making the health care system work better for everyone. As an Associate Claims Representative, you will play a vital role in our mission by ensuring that our members receive timely and accurate payment for their medical claims. We are seeking a highly motivated and detail-oriented individual to join our team and help us provide exceptional service to our members. If you have a passion for helping others and the necessary qualifications, we invite you to join our dynamic and collaborative work environment.

1. Review and process medical claims in a timely and accurate manner.
2. Verify member eligibility and coverage for claims.
3. Communicate with healthcare providers and members to obtain necessary information for claim processing.
4. Identify and resolve claim errors or discrepancies.
5. Adhere to company policies, procedures, and regulatory guidelines.
6. Maintain accurate and organized claim records.
7. Collaborate with team members to improve processes and ensure efficient claims processing.
8. Provide exceptional customer service to members and address any inquiries or concerns.
9. Stay updated on industry changes and trends related to healthcare claims.
10. Escalate complex or high-value claims to appropriate team members for further review.
11. Meet productivity and quality standards set by the company.
12. Adhere to strict confidentiality guidelines to protect member and company information.
13. Participate in training and development programs to enhance skills and knowledge.
14. Contribute to a positive and collaborative work environment.
15. Uphold the company's mission and values in all interactions with members and colleagues.

According to JobzMall, the average salary range for a Associate Claims Representative in Eden Prairie, MN, USA is $35,000 - $50,000 per year. However, this can vary depending on factors such as experience, company size, and industry. It is always best to research specific job listings and speak with HR representatives for a more accurate salary range.

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.