
Associate Claims Representative
Are you a detail-oriented, customer-focused individual with a passion for making a positive impact in people's lives? Are you looking for a challenging and rewarding career in the healthcare industry? Look no further, because UnitedHealth Group is seeking an Associate Claims Representative to join our dynamic team.In this role, you will be responsible for reviewing and processing healthcare claims, ensuring accuracy and timely resolution for our members. You will have the opportunity to work alongside a diverse and collaborative team, while utilizing your strong communication and problem-solving skills to provide exceptional customer service.To be successful in this role, you must have a high school diploma or equivalent, strong computer skills, and at least 1 year of experience in a customer service or data entry role. Additionally, you must possess a positive attitude, a desire to learn and grow, and a genuine passion for helping others.If you are ready to take the next step in your career and make a meaningful impact in the healthcare industry, we encourage you to apply for the Associate Claims Representative position at UnitedHealth Group.
- Review and process healthcare claims in a timely and accurate manner.
- Communicate with healthcare providers and members to resolve any issues or discrepancies in claims.
- Utilize strong customer service skills to provide exceptional service to members.
- Collaborate with team members to ensure efficient and effective processing of claims.
- Maintain a high level of accuracy and attention to detail when processing claims.
- Utilize computer systems to accurately enter and track data.
- Actively participate in training and development opportunities to continuously improve skills and knowledge.
- Demonstrate a positive attitude and a desire to learn and grow within the healthcare industry.
- Adhere to all company policies, procedures, and regulations.
- Maintain confidentiality and adhere to HIPAA guidelines when handling sensitive member information.
- Prioritize tasks and manage workload to meet deadlines.
- Work with a diverse team to achieve common goals and objectives.
- Keep up-to-date on changes in healthcare regulations and policies.
- Provide support and assistance to other team members when needed.
- Act as a representative of UnitedHealth Group, promoting the company's values and mission.
Excellent Communication And Customer Service Skills.
Bachelor's Degree In Business Administration, Healthcare Management, Or Related Field.
Minimum Of 1 Year Experience In Claims Processing Within The Healthcare Industry.
Strong Knowledge Of Medical Terminology And Coding.
Proficient In Microsoft Office And Claims Processing Software.
Data Entry
Communication
Time Management
Multitasking
Attention to detail
Conflict Resolution
customer service
Analytical Thinking
Team collaboration
Problem-Solving
Claim Processing
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Associate Claims Representative in Dallas, TX, USA is $37,000 - $55,000 per year. This may vary depending on the specific company, experience level, and other factors. It is important to research and compare salaries for this position at different companies to get a more accurate understanding of the average salary in the area.
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UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.

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