Associate Patient Care Coordinator

Are you passionate about providing exceptional patient care? Do you have a strong attention to detail and the ability to multitask in a fast-paced environment? UnitedHealth Group is seeking an Associate Patient Care Coordinator to join our dynamic team. As an Associate Patient Care Coordinator, you will play a crucial role in helping patients navigate their healthcare experience. Your exceptional communication skills and ability to build strong relationships with patients and healthcare providers will make a meaningful impact on the lives of our members. Join us in our mission to improve the health and well-being of individuals and communities.

1. Communicate with patients to schedule appointments, gather medical information, and answer any questions or concerns they may have.
2. Serve as a liaison between patients and healthcare providers to ensure a smooth and efficient healthcare experience.
3. Maintain accurate and up-to-date patient records and documentation.
4. Verify insurance coverage and assist patients with understanding their benefits.
5. Coordinate with other healthcare professionals to provide comprehensive care to patients.
6. Educate patients on their treatment plans, medication instructions, and follow-up care.
7. Monitor patient satisfaction and address any issues or concerns in a timely manner.
8. Handle a high volume of phone calls and emails from patients and healthcare providers.
9. Collaborate with team members to improve processes and enhance the patient experience.
10. Adhere to all HIPAA regulations and maintain patient confidentiality at all times.
11. Continuously develop and maintain knowledge of healthcare industry trends and changes.
12. Provide exceptional customer service to ensure a positive experience for patients.
13. Assist with administrative tasks such as scheduling, billing, and maintaining inventory.
14. Participate in training and development opportunities to improve skills and knowledge.
15. Uphold the mission and values of UnitedHealth Group to improve the health and well-being of individuals and communities.

According to JobzMall, the average salary range for a Associate Patient Care Coordinator in Las Vegas, NV, USA is $31,000-$44,000 per year. This may vary depending on the specific job duties, experience level, and employer. Additionally, factors such as location, education, and certifications may also impact the salary range.

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.