Call Center Nurse Registered Nurse

Are you a compassionate and highly-skilled Registered Nurse looking for a challenging and rewarding career opportunity? Look no further! UnitedHealth Group is seeking a dedicated Call Center Nurse to join our team and provide exceptional telephonic nursing support to our members. In this role, you will have the opportunity to make a positive impact on patients' lives by utilizing your clinical expertise and communication skills. With a strong focus on patient care and collaboration, we offer a dynamic and supportive work environment that fosters professional growth and development. If you are passionate about helping others and have a minimum of 3 years of nursing experience, we want to hear from you!

1. Provide telephonic nursing support to UnitedHealth Group members with compassion and exceptional clinical expertise.
2. Utilize strong communication skills to effectively communicate with patients, caregivers, and healthcare providers.
3. Assess members' health needs and provide appropriate nursing interventions and advice.
4. Collaborate with multidisciplinary teams to develop and implement patient care plans.
5. Maintain accurate and thorough documentation of patient interactions and care provided.
6. Stay up-to-date on current healthcare practices and industry regulations related to telephonic nursing.
7. Educate and empower patients to make informed decisions about their health and wellness.
8. Advocate for patients and ensure their needs are met in a timely and appropriate manner.
9. Demonstrate a commitment to professional growth and development by actively participating in training and continuing education opportunities.
10. Adhere to all company policies and procedures, as well as legal and ethical standards of nursing practice.
11. Maintain a positive and supportive work environment, promoting teamwork and collaboration.
12. Contribute to the overall success of the call center by meeting performance metrics and goals.
13. Prioritize and manage tasks effectively to meet the needs of patients and the organization.
14. Foster a culture of empathy, respect, and inclusivity in all interactions with patients and colleagues.
15. Represent UnitedHealth Group in a professional and positive manner at all times.

According to JobzMall, the average salary range for a Call Center Nurse Registered Nurse in Phoenix, AZ, USA is $64,000 - $71,000 per year. This may vary depending on the specific company, years of experience, and additional certifications or specializations the nurse may have.

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.