UnitedHealth Group

Collections Representative

UnitedHealth Group

5995 Plaza Dr, Cypress, CA 90630, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Contact customers to determine reason for payment delinquency. Negotiate and advise on collection of overdue / incorrect claims and take appropriate action to recover overdue payments. Handle unresolved inquiries / issues. Responsible for adhering to collection practices. May work with outside legal counsel and / or outside agencies in more complex collection cases. Some work is completed without established procedures. Basic tasks are completed without review by others. Hospital or patient accounting department functions, operations and procedures. Medical terminology, procedure and diagnosis coding sufficient to assess accuracy of patient accounts. Covered insurance benefits, billing requirements and procedures for third party payers and / or Government Programs. Data elements for UB04 / 1500 and / or State of California Medi - Cal Program. Operation of on - line computerized patient accounting systems and / or electronic billing systems.

Where is this job?
This job is located at 5995 Plaza Dr, Cypress, CA 90630, USA
Job Qualifications
  • 1+ years of experience in Billing and / or Collections in the medical or healthcare industry

  • Experience in interpreting Payer Contracts and determining accurate payments on patient accounts

  • Previous experience in a hospital - based Collections Revenue Cycle position a plus

  • Ability to learn new and complex computer system applications

Required Skills
  • Documentation

  • Data Entry

  • Time Management

  • Customer Service skills

  • Keyboard skills

Soft Skills
  • Adaptable

  • Verbal communication

  • Detail Oriented

  • written communication

  • Self-Motivated

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Collections Representative in 5995 Plaza Dr, Cypress, CA 90630, USA is $30,000 to $40,000 per year. This range may vary depending on the experience and qualifications of the applicant.

Additional Information
UnitedHealth Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 8th, 2022
Apply BeforeMay 22nd, 2025
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About UnitedHealth Group

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.

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