
Healthcare Representative
At UnitedHealth Group, we are looking for an experienced Healthcare Representative to join our team. Our Healthcare Representatives play an integral role in connecting our clients with the health care services they need. If you have a passion for healthcare and customer service, this is an excellent opportunity for you to assist our members and contribute to a successful team.In this role, you will be responsible for providing telephone support to members, responding to inquiries, and resolving issues. As a Healthcare Representative, you will be expected to remain knowledgeable and up to date on all products and services offered by UnitedHealth Group.To be successful in this role, you must possess excellent communication, customer service, and problem-solving skills. In addition, you must have a minimum of 2 years of experience in a healthcare customer service role, a high school diploma, and excellent computer proficiency. Finally, you must have the ability to prioritize tasks and work independently.
Ability To Multi-Task
Knowledge Of Medical Terminology
Strong Organizational Skills
Excellent Verbal And Written Communication Skills
Strong Computer Skills
Excellent Customer Service Skills
Knowledge Of Healthcare Industry
Knowledge Of Hipaa Regulations
Research
Data Entry
Communication
Time Management
Scheduling
Attention to detail
Problem Solving
customer service
Documenting
Billing
Patient care
Computer proficiency
Organizational
Interpersonal
Insurance Knowledge
Communication
Leadership
Interpersonal Skills
creativity
self-motivation
flexibility
Critical thinking
Teamwork
Problem-Solving
Time-Management
According to JobzMall, the average salary range for a Healthcare Representative in Downers Grove, IL, USA is $39,800 - $60,000 per year. This range is based on the median salary of Healthcare Representatives in the Downers Grove area.
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UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.

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