UnitedHealth Group

Patient Care Coordinator

UnitedHealth Group

St. Petersburg, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At UnitedHealth Group, we are dedicated to improving the health and well-being of individuals and communities across the nation. As a Patient Care Coordinator, you will play a vital role in our mission by providing support and guidance to both patients and healthcare providers. We are seeking a compassionate and organized individual with a strong background in healthcare and customer service. If you are passionate about making a positive impact in the lives of others and have the necessary qualifications, we invite you to join our team and help us create a healthier world.

  1. Communicate with patients to provide support and guidance in navigating their healthcare needs.
  2. Collaborate with healthcare providers to ensure seamless and coordinated care for patients.
  3. Maintain accurate and up-to-date patient records.
  4. Educate patients on available healthcare resources and services.
  5. Assist in scheduling appointments and coordinating follow-up care.
  6. Handle patient inquiries and concerns with empathy and professionalism.
  7. Advocate for patients and ensure their needs are met within the healthcare system.
  8. Stay up-to-date on industry regulations and policies to ensure compliance.
  9. Act as a liaison between patients and healthcare providers to facilitate effective communication.
  10. Maintain confidentiality and adhere to HIPAA guidelines in all patient interactions.
  11. Continuously seek ways to improve the patient experience and overall quality of care.
  12. Collaborate with other members of the healthcare team to develop and implement care plans.
  13. Participate in training and development opportunities to enhance knowledge and skills.
  14. Build and maintain positive working relationships with patients, healthcare providers, and colleagues.
  15. Support UnitedHealth Group's mission and values in all job duties and interactions.
Where is this job?
This job is located at St. Petersburg, FL, USA
Job Qualifications
  • Bachelor's Degree In Healthcare Administration, Nursing, Or A Related Field.

  • Minimum Of 2-3 Years Of Experience In A Patient Care Coordination Or Similar Role.

  • Strong Knowledge Of Healthcare Systems And Regulations, Including Medicare And Medicaid.

  • Excellent Communication And Interpersonal Skills, With The Ability To Interact With Patients, Healthcare Providers, And Insurance Companies.

  • Proficient In Electronic Health Record (Ehr) Systems And Other Relevant Software, With The Ability To Accurately Input And Retrieve Patient Information.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Medical Terminology

  • Teamwork

  • Empathy

  • Organization

  • Problem-Solving

  • Data

  • Prioritization

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Critical thinking

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Patient Care Coordinator in St. Petersburg, FL, USA is between $30,000 and $45,000 per year. However, this can vary depending on factors such as the specific company, years of experience, and education level.

Additional Information
UnitedHealth Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 15th, 2025
Apply BeforeMay 22nd, 2025
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About UnitedHealth Group

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.

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