UnitedHealth Group

Principal Trainer - Epic Professional Billing

UnitedHealth Group

Raleigh, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to UnitedHealth Group, where we are dedicated to making a difference in the lives of individuals and communities through innovative healthcare solutions. We are currently seeking a highly skilled and passionate Principal Trainer to join our team and lead the training efforts for Epic Professional Billing. In this role, you will have the opportunity to shape and enhance the billing processes and systems that impact our patients and providers. If you are a dynamic leader with experience in Epic Professional Billing and a passion for training and development, we invite you to apply and be a part of our mission to improve the health and well-being of those we serve.

  1. Develop and implement training strategies and programs for Epic Professional Billing to ensure efficient and effective use of the system by our employees.
  2. Lead a team of trainers to deliver comprehensive and engaging training sessions for all employees, including new hires and ongoing training for existing employees.
  3. Collaborate with cross-functional teams to identify training needs and design customized training solutions to meet those needs.
  4. Continuously assess the effectiveness of training programs and make necessary adjustments to ensure optimal learning outcomes.
  5. Stay up-to-date with industry trends and best practices in training and development to continuously improve the training programs.
  6. Serve as a subject matter expert on Epic Professional Billing and provide guidance and support to employees and leaders.
  7. Develop and maintain training materials, resources, and job aids to support ongoing learning and development.
  8. Conduct train-the-trainer sessions to ensure consistency and accuracy in training delivery across the organization.
  9. Communicate training updates and changes to managers and employees to ensure alignment and understanding.
  10. Work closely with the IT team to ensure seamless integration of training with system updates and upgrades.
  11. Act as a mentor and coach to employees, providing guidance and support for their professional development.
  12. Foster a positive and inclusive learning environment that promotes engagement and knowledge retention.
  13. Collaborate with performance improvement teams to identify and address any training gaps or areas for improvement.
  14. Maintain accurate records and reports of training activities and employee progress.
  15. Support the organization's mission and values by promoting a culture of continuous learning and development.
Where is this job?
This job is located at Raleigh, NC, USA
Job Qualifications
  • Extensive Experience With Epic Professional Billing: A Principal Trainer At Unitedhealth Group Should Have A Deep Understanding And Hands-On Experience With The Epic Professional Billing Platform. This Includes Knowledge Of The System's Functionalities, Workflows, And Configurations.

  • Epic Professional Billing Certification: Unitedhealth Group Requires All Principal Trainers To Hold A Current Epic Professional Billing Certification. This Certification Demonstrates The Individual's Expertise And Competency In The Platform.

  • Strong Communication And Presentation Skills: As A Principal Trainer, Effective Communication And Presentation Skills Are Essential To Effectively Train And Educate Other Team Members On The Epic Professional Billing Platform. This Includes The Ability To Communicate Complex Information In A Clear And Concise Manner.

  • Leadership And Team Management Experience: A Principal Trainer At Unitedhealth Group Is Expected To Lead And Manage A Team Of Trainers And Instructional Designers. Therefore, Strong Leadership Skills And Experience In Managing Teams Are Important Qualifications For This Role.

  • Healthcare Industry Knowledge: Unitedhealth Group Requires A Principal Trainer To Have A Strong Understanding Of The Healthcare Industry, Including Healthcare Billing And Revenue Cycle Management. This Knowledge Is Crucial In Developing Training Materials And Providing Support To End-Users.

Required Skills
  • Quality Assurance

  • Project Management

  • Instructional design

  • System configuration

  • Training Development

  • Technical Proficiency

  • Training Delivery

  • End-User Support

  • Adult Learning Principles

  • Epic Expertise

  • Billing Workflows

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Critical thinking

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Principal Trainer - Epic Professional Billing in Raleigh, NC, USA is $100,000 - $120,000 per year. This can vary depending on factors such as experience, education, and the specific company or organization the individual is employed by.

Additional Information
UnitedHealth Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 23rd, 2024
Apply BeforeMay 22nd, 2025
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About UnitedHealth Group

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.

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