UnitedHealth Group

Senior Workforce Representative

UnitedHealth Group

Phoenix, AZ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a skilled problem-solver with a passion for helping others? Are you looking for a rewarding career that allows you to make a positive impact on people's lives? Look no further, as UnitedHealth Group is seeking a Senior Workforce Representative to join our dynamic team. As a leader in the healthcare industry, we are dedicated to improving the health and well-being of individuals and communities across the country. In this role, you will play a crucial role in our workforce management by ensuring the efficient and effective utilization of our human resources. We are looking for a highly organized and detail-oriented individual with excellent communication and interpersonal skills. If you are ready to take on a new challenge and contribute to our mission of helping people live healthier lives, we encourage you to apply for this exciting opportunity.

  1. Manage workforce schedule and resources to ensure optimal utilization and efficiency.
  2. Monitor and analyze workforce data to identify trends and make recommendations for improved productivity.
  3. Develop and implement strategies to improve workforce performance and employee satisfaction.
  4. Collaborate with department managers to understand staffing needs and adjust workforce accordingly.
  5. Conduct regular training and coaching sessions for employees to enhance their skills and performance.
  6. Facilitate communication and collaboration between different departments to ensure smooth workflow and efficient use of resources.
  7. Maintain accurate and up-to-date records of workforce data, including attendance, performance, and training.
  8. Address and resolve any workforce-related issues or conflicts in a timely and professional manner.
  9. Stay updated on industry trends and best practices related to workforce management and make recommendations for implementation.
  10. Lead and mentor junior workforce representatives to ensure high-quality and consistent performance across the team.
  11. Collaborate with HR team to support recruitment, onboarding, and retention efforts.
  12. Continuously monitor and evaluate workforce processes and make improvements as needed to increase efficiency and effectiveness.
  13. Communicate regularly with management and stakeholders to provide updates on workforce performance and initiatives.
  14. Adhere to company policies and procedures, as well as federal and state regulations, related to workforce management.
  15. Actively participate in team meetings and contribute to the overall success of the department and company.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Bachelor's Degree In Human Resources, Business Administration, Or Related Field.

  • Minimum Of 5 Years Of Experience In Workforce Management, Hr, Or A Related Role.

  • Strong Understanding Of Employment Laws, Regulations, And Best Practices.

  • Excellent Communication And Interpersonal Skills, With The Ability To Effectively Collaborate With Cross-Functional Teams.

  • Experience In Developing And Implementing Workforce Strategies To Support Business Goals And Objectives.

Required Skills
  • Onboarding

  • Performance Management

  • Data Analysis

  • HR

  • Employee Relations

  • Conflict Resolution

  • Labor Laws

  • Benefits Administration

  • Compliance Management

  • Training and Development

  • Recruitment

  • diversity and inclusion

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Workforce Representative in Phoenix, AZ, USA is between $60,000 to $70,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company or industry. Some senior workforce representatives in Phoenix may earn more than $70,000 per year, while others may earn less. It is important to research the specific company and job market to get a more accurate understanding of the salary range for this position in Phoenix.

Additional Information
UnitedHealth Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 23rd, 2024
Apply BeforeMay 22nd, 2025
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About UnitedHealth Group

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.

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