
Receptionist
Welcome to Universal Health Services! We are currently seeking a friendly and organized Receptionist to join our team. As the first point of contact for our company, we are looking for someone who is warm, welcoming, and able to provide exceptional customer service to all visitors. If you have a passion for helping others and enjoy working in a fast-paced environment, then we encourage you to apply for this role. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask effectively. Join us in our mission to provide top-quality healthcare to our community.
- Greet and welcome all visitors to Universal Health Services in a friendly and professional manner.
- Provide exceptional customer service to all individuals, including patients, employees, and guests.
- Manage incoming phone calls and direct them to the appropriate department or person.
- Maintain a neat and organized reception area, ensuring a positive and welcoming first impression for visitors.
- Assist with scheduling appointments and managing patient records.
- Respond to inquiries and provide information about the company's services and offerings.
- Keep track of office supplies and ensure they are well-stocked.
- Coordinate with other departments to ensure smooth communication and workflow.
- Handle and distribute incoming and outgoing mail.
- Maintain confidentiality of sensitive information and adhere to company policies and procedures.
- Handle any customer complaints or concerns in a professional and timely manner.
- Assist with administrative tasks such as filing, data entry, and preparing reports.
- Remain knowledgeable about the company's services and offerings to effectively answer any questions or concerns.
- Uphold a positive and professional image of the company at all times.
- Contribute to a positive and collaborative team environment.
Excellent Communication Skills: A Receptionist At Universal Health Services Should Possess Strong Verbal And Written Communication Skills To Effectively Interact With Patients, Visitors, And Staff.
Customer Service Experience: As The First Point Of Contact For Patients And Visitors, A Receptionist Should Have Experience In Providing Exceptional Customer Service And Handling Inquiries Or Complaints In A Professional And Compassionate Manner.
Organizational Skills: A Receptionist At Universal Health Services Should Be Highly Organized And Able To Multitask Effectively In A Fast-Paced Environment. This Includes Managing Appointments, Maintaining Patient Records, And Coordinating With Other Staff Members.
Attention To Detail: The Ability To Pay Close Attention To Detail Is Crucial For A Receptionist To Accurately Gather And Record Patient Information, Schedule Appointments, And Maintain Confidentiality Of Sensitive Medical Records.
Familiarity With Medical Terminology: While Not Always Necessary, Having A Working Knowledge Of Medical Terminology Can Be Beneficial For A Receptionist At Universal Health Services. This Can Help Improve Communication With Healthcare Professionals And Assist In Accurately Documenting Patient Information.
Communication
Time Management
Scheduling
Multitasking
Attention to detail
Problem Solving
customer service
Record keeping
Computer proficiency
Teamwork
Organization
Phone Etiquette
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Receptionist in Palmdale, CA, USA is $29,000 - $44,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry. Some Receptionists in Palmdale may earn higher salaries, up to $60,000 or more, while others may earn lower salaries below $20,000. It is important to research the specific job market and company to get a more accurate salary estimate.
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Universal Health Services, Inc. (UHS) is one of the largest and most respected providers of hospital and healthcare services in the nation with more than 90,000 employees dedicated to improving people’s lives and transforming the delivery of healthcare. Through its subsidiaries, the company operates 26 Acute Care hospitals, 328 Behavioral Health inpatient facilities, and 42 outpatient facilities and ambulatory care centers in 37 states in the U.S., Washington, D.C., Puerto Rico and the United Kingdom. UHS also offers health insurance plans through Prominence Health Plan, and manages a network of physicians through Independence Physician Management.

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