Customs Brokerage Representative

Welcome to UPS, where we are committed to delivering quality service and solutions to our customers worldwide. We are currently seeking a dedicated and driven Customs Brokerage Representative to join our team. As a Customs Brokerage Representative, you will play a vital role in ensuring the smooth and efficient movement of goods across international borders. We are looking for a detail-oriented individual with a strong understanding of customs regulations and procedures. If you are passionate about providing exceptional customer service while navigating the complexities of global trade, then we want to hear from you. Join us and be a part of our mission to connect people and businesses to the world.

1. Process and monitor customs documents and entry data to ensure compliance with all customs regulations and requirements.
2. Communicate with internal and external stakeholders to gather necessary information and resolve any issues related to customs clearance.
3. Monitor and track shipments to ensure timely delivery and escalate any delays or issues to the appropriate parties.
4. Maintain accurate and up-to-date records of all customs transactions and documentation.
5. Provide exceptional customer service by promptly responding to inquiries and addressing any concerns from customers related to customs processes.
6. Stay current on all customs regulations and procedures, both domestically and internationally, and make recommendations for process improvements.
7. Collaborate with cross-functional teams to ensure the smooth movement of goods across international borders.
8. Identify and troubleshoot any potential customs clearance issues and work to resolve them efficiently.
9. Ensure all necessary permits, licenses, and documentation are obtained for shipments.
10. Follow all safety and security protocols to protect both company and customer assets.
11. Maintain confidentiality and handle sensitive information with discretion.
12. Collaborate with management to develop and implement training programs for new employees.
13. Participate in team meetings and provide updates on customs-related issues.
14. Assist with audits and provide necessary documentation and information as needed.
15. Support other departments as needed and perform additional duties as assigned.

According to JobzMall, the average salary range for a Customs Brokerage Representative in Richmond, VA, USA is between $40,000 and $60,000 per year. However, this can vary depending on factors such as experience, education level, and the specific company or industry the individual is working in. Some Customs Brokerage Representatives may also receive bonuses or commission in addition to their base salary.

United Parcel Service is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficiently. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide.