Customs Brokerage Representative
Welcome to the world of customs brokerage at UPS! As a Customs Brokerage Representative, you will play a vital role in ensuring the smooth and timely movement of goods across borders. Our team is responsible for navigating complex customs regulations and facilitating the clearance of shipments for our global clients. We are seeking a detail-oriented and customer-focused individual to join our dynamic team. If you are looking for a challenging and rewarding career in the logistics industry, read on to learn more about this exciting opportunity.
- Facilitate the clearance of shipments for global clients by accurately completing required customs documentation and adhering to customs regulations.
- Use knowledge of customs regulations to identify potential issues and provide proactive solutions to ensure timely delivery of goods.
- Communicate with clients and internal teams to gather necessary information and provide updates on the status of shipments.
- Collaborate with customs officials and other government agencies to resolve any issues that may arise during the customs clearance process.
- Maintain accurate and organized records of all customs documentation and ensure compliance with record-keeping requirements.
- Stay updated on changes in customs regulations and procedures to ensure compliance and provide guidance to clients.
- Handle customer inquiries and complaints in a professional and efficient manner, providing excellent customer service.
- Work closely with other departments within UPS to ensure seamless execution of customs clearance processes.
- Assist in the development and implementation of new procedures and processes to improve efficiency and customer satisfaction.
- Contribute to a positive and collaborative team environment, actively participating in team meetings and trainings.
Knowledge Of Customs Regulations: A Customs Brokerage Representative At Ups Should Have A Thorough Understanding Of Customs Regulations, Including Tariffs, Duties, And Import/Export Laws. This Knowledge Is Essential For Ensuring Compliance And Avoiding Delays In Customs Clearance Processes.
Strong Communication Skills: Effective Communication Is Key In This Role, As The Customs Brokerage Representative Will Be Interacting With Various Stakeholders Such As Customs Officials, Clients, And Internal Teams. The Ability To Clearly And Confidently Communicate Complex Information Is Essential For Success In This Role.
Attention To Detail: Attention To Detail Is Crucial For A Customs Brokerage Representative As They Will Be Responsible For Reviewing And Verifying Import/Export Documents, As Well As Completing Customs Forms Accurately. Any Errors Or Omissions Can Lead To Delays And Penalties, So A High Level Of Attention To Detail Is A Must.
Problem-Solving Skills: Customs Clearance Processes Can Be Complex And May Require Creative Problem-Solving Skills. A Customs Brokerage Representative Should Be Able To Handle Unexpected Challenges And Find Solutions Quickly And Efficiently.
Experience In Customs Brokerage: Although Not Always A Requirement, Previous Experience In Customs Brokerage Is Highly Valued By Ups. This Experience Should Include Knowledge Of Customs Procedures, Documentation, And Regulations To Ensure A Smooth And Efficient Customs Clearance Process.
Supply Chain Management
customer service
Risk assessment
Trade Compliance
Trade
Shipping Coordination
International Logistics
Tariff Classification
Freight Forwarding
Import/Export Regulations
Customs Documentation
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customs Brokerage Representative in Louisville, KY, USA is between $36,000 and $53,000 per year. This can vary depending on factors such as experience, education, and the specific company or industry the representative is working for.
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United Parcel Service is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficiently. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide.
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