Customs Brokerage Representative

Are you a highly organized and detail-oriented individual with a passion for international trade and logistics? Do you thrive in a fast-paced environment and have excellent communication skills? If so, we want you to join our team as a Customs Brokerage Representative at UPS. As a global leader in transportation and logistics, UPS is seeking an experienced and knowledgeable individual to provide expert guidance and support to our customers in the area of customs brokerage. If you possess the necessary qualifications and are looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.

1. Serve as the primary point of contact for customers in the area of customs brokerage, providing expert guidance and support to ensure smooth and efficient import and export processes.
2. Utilize in-depth knowledge of international trade and customs regulations to assist customers in navigating complex customs procedures and requirements.
3. Communicate with customers, carriers, and government agencies to facilitate the timely clearance of shipments and address any issues or concerns.
4. Maintain accurate and up-to-date knowledge of customs regulations, tariffs, and trade agreements to ensure compliance and minimize potential risks for customers.
5. Coordinate with internal teams and external partners to ensure proper handling and documentation of shipments, including classification, valuation, and duty/tax calculations.
6. Proactively identify and resolve any customs-related issues or delays to ensure on-time delivery of shipments.
7. Keep detailed records and documentation of all customs transactions and maintain confidentiality of sensitive information.
8. Stay current on industry trends and developments, and make recommendations for process improvements and cost-saving opportunities.
9. Provide exceptional customer service by responding promptly and professionally to inquiries and requests from customers.
10. Collaborate with team members to achieve department goals and meet or exceed performance metrics.
11. Adhere to company policies and procedures, as well as all local and international laws and regulations related to customs brokerage.
12. Participate in training and development opportunities to enhance knowledge and skills in the field of customs brokerage.
13. Contribute to a positive and collaborative work environment by promoting teamwork, open communication, and a customer-centric mindset.

According to JobzMall, the average salary range for a Customs Brokerage Representative in San Francisco, CA, USA is $50,000 to $80,000 per year. This may vary depending on the specific company, experience level, and other factors.

United Parcel Service is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficiently. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide.