Customs Brokerage Representative

Welcome to UPS, where we believe in delivering more than just packages - we deliver exceptional customer service and expertise. As a Customs Brokerage Representative, you will join our dynamic team of professionals dedicated to ensuring the timely and compliant movement of goods across international borders. Your attention to detail, strong communication skills, and knowledge of customs regulations will be essential in providing our customers with top-notch service. If you are passionate about international trade and have a desire to help businesses thrive, then we want you on our team. Join us at UPS and let's deliver success together.

1. Provide exceptional customer service to clients by promptly responding to inquiries and resolving any issues related to customs clearance.
2. Ensure the timely and compliant movement of goods across international borders by accurately and efficiently completing all necessary customs documentation.
3. Stay up-to-date with current customs regulations and procedures to ensure compliance and minimize delays.
4. Communicate effectively with clients, suppliers, and government agencies to facilitate the smooth clearance of shipments.
5. Collaborate with internal teams such as operations, sales, and finance to ensure efficient and error-free processing of customs documents.
6. Maintain accurate records of customs clearance activities and update internal systems accordingly.
7. Proactively identify and address potential issues that may impact the timely clearance of shipments.
8. Provide guidance and support to clients on customs-related matters, including tariff classification and duty/tax calculations.
9. Act as a point of contact for clients, relaying any updates or changes in customs regulations that may affect their shipments.
10. Continuously strive to improve processes and procedures to enhance the overall customer experience and increase efficiency.
11. Represent UPS in a professional and knowledgeable manner, promoting our commitment to delivering exceptional customer service and expertise.
12. Embrace the UPS culture and contribute to a positive and collaborative team environment.

According to JobzMall, the average salary range for a Customs Brokerage Representative in Atlanta, GA, USA is between $41,000 to $73,000 per year. This can vary based on experience, education, and the specific company.

United Parcel Service is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficiently. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide.