Welcome to UPS, the world's largest package delivery company. We are seeking a highly motivated and experienced individual to join our team as a Hub Supervisor. As a Hub Supervisor, you will play a critical role in ensuring the efficient operation of our hub facility and the timely delivery of packages to our valued customers. If you are a natural leader with a strong work ethic and a passion for delivering exceptional customer service, we want to hear from you! Our ideal candidate will have previous supervisory experience in a fast-paced environment, excellent communication skills, and the ability to thrive in a dynamic and constantly evolving industry. Join us at UPS and be a part of our mission to connect people and businesses all over the world.
- Oversee the day-to-day operations of the hub facility, including the efficient movement and sorting of packages.
- Train, develop, and supervise a team of hub employees to ensure high-quality performance and adherence to company policies and procedures.
- Monitor and maintain productivity levels to meet delivery schedules and customer service standards.
- Collaborate with other departments and teams to coordinate package deliveries and resolve any issues or delays.
- Communicate effectively with hub staff, management, and external partners to ensure smooth operations and timely delivery of packages.
- Maintain accurate records and reports related to hub operations, including package volume, employee performance, and equipment maintenance.
- Implement and enforce safety protocols and procedures to ensure a safe working environment for all hub employees.
- Identify and address any potential issues or challenges that may impact hub operations and work towards finding solutions.
- Continuously evaluate and improve processes and procedures to increase efficiency and productivity.
- Represent UPS as a brand ambassador and uphold the company's values and commitment to exceptional customer service.
Demonstrated Leadership Experience: A Successful Hub Supervisor At Ups Should Have Experience Managing And Leading A Team, Preferably In A Fast-Paced Environment.
Strong Communication Skills: This Role Requires Effective Communication With Both Employees And Management, As Well As The Ability To Clearly Convey Instructions And Expectations.
Knowledge Of Ups Processes And Procedures: Familiarity With Ups Operations, Including Sorting, Loading, And Delivery Processes, Is Crucial For A Hub Supervisor To Effectively Manage The Hub's Daily Operations.
Ability To Prioritize And Multitask: As A Hub Supervisor, You Will Be Responsible For Overseeing Multiple Tasks And Ensuring That They Are Completed Efficiently. The Ability To Prioritize And Delegate Tasks Is Essential.
Problem-Solving Skills: The Hub Supervisor Should Be Able To Identify And Resolve Issues Quickly And Efficiently, As Well As Provide Creative Solutions To Improve Processes And Increase Efficiency.
Communication
Time Management
Multitasking
Attention to detail
Leadership
customer service
Teamwork
Organization
Problem-Solving
Adaptability
Decision-Making
Technical Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Hub Supervisor in Fort Worth, TX, USA is $46,000 - $80,000 per year. However, this may vary depending on factors such as the specific company, industry, experience level, and additional skills and qualifications.
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United Parcel Service is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficiently. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide.

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