Welcome to the world of global logistics! As an International Account Manager at UPS, you will play a crucial role in managing and growing relationships with our international clients. We are seeking a dynamic and driven individual who is passionate about providing exceptional customer service and has a strong understanding of the global market. Join our team and be a part of our mission to connect businesses and individuals around the world. If you have a strong background in sales and a desire to excel in a fast-paced environment, we want to hear from you!
- Manage and maintain relationships with international clients, serving as the primary point of contact for all their logistical needs.
- Identify and pursue new business opportunities with existing clients, focusing on expanding their global reach and driving revenue growth.
- Develop a deep understanding of the global market and stay updated on industry trends and changes, utilizing this knowledge to provide valuable insights and solutions to clients.
- Act as a liaison between clients and internal teams, ensuring effective communication and coordination to meet client needs and expectations.
- Provide exceptional customer service by promptly addressing any inquiries, concerns, or issues raised by clients, and proactively anticipating their needs.
- Collaborate with cross-functional teams to develop and implement strategies for client retention and growth.
- Conduct regular business reviews and performance evaluations with clients, identifying areas for improvement and making recommendations to enhance their experience and satisfaction.
- Stay updated on UPS services and capabilities, and effectively communicate these offerings to clients to promote upsell opportunities.
- Monitor and analyze market and competitor activities, utilizing this information to develop strategies for staying ahead in the global logistics industry.
- Continuously strive to meet and exceed sales targets, while maintaining a high level of professionalism and integrity in all interactions with clients and colleagues.
Bachelor's Degree In Business, International Relations, Or A Related Field.
Minimum Of 3-5 Years Of Experience In International Sales Or Account Management.
Proficiency In Multiple Languages, Particularly Those Relevant To Ups's Global Operations.
Strong Understanding Of International Shipping Regulations And Customs Processes.
Excellent Communication And Negotiation Skills, With The Ability To Build And Maintain Relationships With Clients From Diverse Cultural Backgrounds.
Contract Management
Data Analysis
Communication
Market Research
Time Management
Business Development
Multitasking
Negotiation
Client Relations
Problem-Solving
Sales Strategy
Cultural Awareness
Communication
Leadership
Time management
Interpersonal Skills
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a International Account Manager in Tucson, AZ, USA is $66,000 to $90,000 per year. This can vary depending on factors such as industry, company size, and experience level.
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United Parcel Service is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficiently. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide.

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