UPS

International Account Manager

UPS

Philadelphia, PA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to UPS, a global leader in logistics and transportation solutions. We are seeking a highly motivated and experienced International Account Manager to join our dynamic team. As an International Account Manager, you will be responsible for developing and maintaining relationships with our international clients to ensure their satisfaction and continued partnership with our company. This role requires a strong business acumen, excellent communication skills, and a passion for providing exceptional customer service. If you are a driven individual with a proven track record in account management and a deep understanding of international trade, we want to hear from you!

  1. Develop and maintain relationships with international clients to ensure their satisfaction and continued partnership with our company.
  2. Serve as the primary point of contact for international clients, addressing any questions or concerns in a timely and professional manner.
  3. Utilize strong business acumen to identify and understand clients' needs, and provide tailored solutions to meet those needs.
  4. Communicate effectively with clients, both verbally and in writing, to build trust and foster long-term partnerships.
  5. Act as a liaison between clients and internal departments, ensuring smooth communication and efficient resolution of any issues.
  6. Monitor market trends and changes in international trade regulations to anticipate and proactively address potential challenges for clients.
  7. Collaborate with cross-functional teams to develop and implement strategies for retaining and growing international accounts.
  8. Prepare and present reports and presentations to clients and internal stakeholders, providing valuable insights and recommendations.
  9. Continuously assess client satisfaction and identify areas for improvement, taking proactive measures to enhance the overall customer experience.
  10. Maintain a thorough understanding of UPS's services and capabilities, and effectively communicate these to clients to drive business growth.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, International Business, Or A Related Field.

  • Minimum Of 5 Years Of Experience In International Sales Or Account Management.

  • Knowledge And Understanding Of International Trade Regulations And Compliance Requirements.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Strong Relationships With Clients From Diverse Cultural Backgrounds.

  • Proven Track Record Of Achieving Sales Targets And Driving Revenue Growth In A Global Market.

Required Skills
  • Strategic Planning

  • Contract Management

  • Negotiation

  • Supply Chain

  • Relationship Building

  • Customer Relations

  • Team Leadership

  • Sales management

  • Market analysis

  • Cross-Cultural Communication

  • Time

  • Global Logistics

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a International Account Manager in Philadelphia, PA, USA is between $60,000-$120,000 per year. However, this can vary depending on the industry, company size, experience, and other factors. It is best to research specific companies and job listings to get a more accurate salary range for this position in Philadelphia.

Additional Information
UPS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 11th, 2024
Apply BeforeMay 22nd, 2025
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About UPS

United Parcel Service is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficiently. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide.

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