Key Holder

Are you a fashion-forward, customer-centric individual with a passion for retail? Urban Outfitters is looking for a responsible and energetic Key Holder to join our team! As a Key Holder, you will play a crucial role in ensuring the store runs smoothly and our customers have an exceptional shopping experience. If you have strong leadership skills, attention to detail, and a love for all things Urban Outfitters, we want to hear from you!

1. Oversee Store Operations: As a Key Holder, you will be responsible for ensuring that the store runs smoothly on a day-to-day basis. This includes opening and closing procedures, managing inventory levels, and keeping the store clean and organized.
2. Provide Exceptional Customer Service: You will be expected to uphold Urban Outfitters' high standard of customer service by greeting and assisting customers, resolving any issues or concerns, and ensuring an overall positive shopping experience.
3. Lead and Train Team Members: As a leader on the sales floor, you will be responsible for training and coaching new team members on company policies, procedures, and sales techniques. You will also provide guidance and support to other team members as needed.
4. Manage Sales and Goals: You will be responsible for driving sales and meeting store goals. This includes monitoring sales numbers, implementing strategies to increase sales, and motivating team members to achieve their individual sales targets.
5. Ensure Visual Merchandising Standards: You will be responsible for maintaining Urban Outfitters' visual merchandising standards by ensuring that displays are visually appealing, well-stocked, and reflect the brand's aesthetic.
6. Maintain Store Security: As a Key Holder, you will be responsible for ensuring the safety and security of the store and its merchandise. This includes monitoring inventory levels, preventing theft, and following proper cash handling procedures.
7. Handle Customer Complaints: In the event of a customer complaint, you will be responsible for resolving the issue in a timely and satisfactory manner. This may involve communicating with customers, offering solutions, and escalating issues as needed.
8. Uphold Company Policies and Procedures: You will be expected to adhere to all company policies and procedures, including but not limited to, dress code, attendance, and loss prevention measures.
9. Assist with Store Events and Promotions: As a Key Holder, you will be expected to assist in store events and promotions, such as product launches, sales, and collaborations. This may involve setting

According to JobzMall, the average salary range for a Key Holder in Pasadena, CA, USA is $14-18 per hour. This can vary depending on the specific company, location, and level of experience. Some Key Holders may earn higher salaries if they have additional responsibilities or work in a more senior position.

Urban Outfitters, Inc. is a multinational lifestyle retail corporation headquartered in Philadelphia, Pennsylvania. It operates in the United States, Sweden, United Kingdom, Spain, Denmark, France, Germany, Ireland, Belgium, Canada, Italy, the Netherlands, Israel and Pakistan.