
Key Holder (Receiving & Fulfillment)
Welcome to Urban Outfitters, where creativity, individuality, and self-expression are at the forefront of everything we do. We are seeking a highly motivated and organized individual to join our team as a Key Holder in our Receiving & Fulfillment department. As a Key Holder, you will play a vital role in ensuring that our merchandise is received, processed, and fulfilled accurately and efficiently. We are looking for someone who is passionate about our brand and has a keen eye for detail. If you are a team player with a strong work ethic and the ability to multitask in a fast-paced environment, we would love to have you as part of our team.
- Receive and process incoming merchandise accurately and efficiently
- Ensure merchandise is properly labeled, tagged, and organized for storage
- Maintain a clean and organized receiving area
- Work closely with the Inventory team to ensure timely and accurate inventory counts
- Collaborate with other departments to ensure seamless flow of merchandise
- Assist with fulfilling online and in-store orders
- Maintain a high level of accuracy and attention to detail while processing orders
- Handle customer inquiries and concerns related to the Receiving & Fulfillment department
- Train and mentor new team members on receiving and fulfillment processes
- Adhere to all safety and security protocols while handling merchandise
- Communicate any inventory discrepancies or issues to the appropriate department
- Participate in regular inventory audits
- Assist in maintaining accurate records of all received and fulfilled merchandise
- Contribute to the overall success and growth of the company by embodying our brand values and providing exceptional customer service.
Experience In Retail Management: A Key Holder At Urban Outfitters Should Have At Least 2-3 Years Of Experience In A Retail Management Role, Preferably In A Similar Brand Or Fashion-Forward Environment.
Strong Leadership Skills: As A Key Holder, This Individual Will Be Responsible For Overseeing The Receiving And Fulfillment Team. Therefore, They Should Have Strong Leadership Skills And The Ability To Effectively Delegate Tasks, Provide Direction, And Motivate Team Members.
Organizational And Time Management Skills: This Position Requires The Ability To Juggle Multiple Tasks And Prioritize Accordingly. A Key Holder Should Have Excellent Organizational And Time Management Skills To Ensure That All Receiving And Fulfillment Processes Run Smoothly And Efficiently.
Knowledge Of Inventory Management: Urban Outfitters Is A Fast-Paced Retail Environment With A Constantly Changing Inventory. As A Key Holder In The Receiving And Fulfillment Department, It Is Important To Have A Strong Understanding Of Inventory Management, Including Stock Replenishment, Cycle Counts, And Inventory Accuracy.
Customer Service Oriented: While This Position Primarily Focuses On The Receiving And Fulfillment Aspect Of The Store, A Key Holder Should Still Possess Strong Customer Service Skills. They May Be Required To Assist Customers On The Sales Floor Or Handle Customer Inquiries, So A Friendly And Approachable Demeanor Is Essential.
Inventory Management
Communication
Time Management
Product knowledge
Multitasking
Attention to detail
Organizational Skills
customer service
Order Processing
Teamwork
Problem-Solving
Data
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Communication Skills
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Key Holder (Receiving & Fulfillment) in Philadelphia, PA, USA is $34,000 - $43,000 per year. This pay range can vary depending on factors such as experience, location, and the specific company. Some employers may also offer additional benefits and bonuses.
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Urban Outfitters, Inc. is a multinational lifestyle retail corporation headquartered in Philadelphia, Pennsylvania. It operates in the United States, Sweden, United Kingdom, Spain, Denmark, France, Germany, Ireland, Belgium, Canada, Italy, the Netherlands, Israel and Pakistan.

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