UVM Medical Center

Scheduling Specialist

UVM Medical Center

Burlington, VT, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a highly organized and detail-oriented individual with a passion for healthcare? Are you looking for a career opportunity at a renowned medical center? Look no further! The University of Vermont Medical Center is seeking a dedicated Scheduling Specialist to join our dynamic team. In this role, you will play a vital role in ensuring efficient and effective scheduling of patient appointments, procedures, and consultations. If you have excellent communication skills, a strong ability to multitask, and a commitment to providing exceptional patient care, we want to hear from you! Read on for more details about this exciting opportunity.

  1. Efficiently manage and prioritize scheduling requests for patient appointments, procedures, and consultations.
  2. Utilize electronic scheduling systems to accurately input and update patient information.
  3. Communicate effectively with patients, medical staff, and other departments to ensure smooth and timely scheduling.
  4. Maintain a high level of accuracy and attention to detail when scheduling appointments and procedures.
  5. Follow established protocols and guidelines to ensure appropriate scheduling of appointments and procedures.
  6. Collaborate with medical staff to resolve any scheduling conflicts or issues.
  7. Provide exceptional customer service to patients by addressing any questions or concerns related to their appointments.
  8. Monitor and manage appointment cancellations and rescheduling requests.
  9. Maintain confidentiality and adhere to HIPAA regulations when handling sensitive patient information.
  10. Continuously seek opportunities to improve and streamline scheduling processes.
  11. Attend training and education sessions to stay updated on scheduling procedures and software.
  12. Adhere to departmental policies and procedures to maintain a safe and efficient work environment.
  13. Maintain accurate records and reports related to scheduling activities.
  14. Assist with other administrative tasks as needed to support the smooth operation of the department.
Where is this job?
This job is located at Burlington, VT, USA
Job Qualifications
  • Strong Organizational Skills: A Scheduling Specialist Must Have Excellent Organizational Skills To Manage Multiple Appointments And Schedules Efficiently.

  • Knowledge Of Medical Terminology: Familiarity With Medical Terminology Is Essential For Accurately Scheduling Appointments And Understanding The Needs Of Different Departments And Physicians.

  • Communication Skills: A Scheduling Specialist Must Have Excellent Communication Skills To Effectively Interact With Patients, Physicians, And Other Healthcare Professionals.

  • Attention To Detail: The Ability To Pay Close Attention To Detail Is Crucial For A Scheduling Specialist To Ensure Accurate Scheduling Of Appointments And Procedures.

  • Experience With Scheduling Software: Proficiency In Using Scheduling Software, Such As Epic, Is Preferred For This Role To Manage Appointments And Track Patient Information.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Teamwork

  • Computer

  • Organization

  • Problem-Solving

  • Flexibility

  • Adaptability

  • Prioritization

Soft Skills
  • Communication

  • Conflict Resolution

  • Decision Making

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Scheduling Specialist in Burlington, VT, USA is $38,000 - $53,000 per year. This can vary depending on the specific job responsibilities, level of experience, and company size.

Additional Information
UVM Medical Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 5th, 2024
Apply BeforeMay 22nd, 2025
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About UVM Medical Center

The University of Vermont Medical Center is an academic medical center located in Burlington, Vermont, United States. Serving a population of more than 1 million people in Vermont and northern New York and approximately 160,000 residents in Chittenden and Grand Isle counties, The UVM Medical Center provides a full range of tertiary-level inpatient and outpatient services and provides primary care services at 10 Vermont locations.

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