Activations Engineer

At Verizon, we are looking for a detail-oriented and enthusiastic Activations Engineer to join our team and help us deliver exceptional service to our customers. As an Activations Engineer, you will be responsible for troubleshooting issues related to customer activations, customer data, and product provisioning. You will also work closely with other stakeholders to ensure smooth and successful activation processes.To be successful in this role, you should possess excellent communication and problem-solving skills, as well as a strong knowledge of telecom technologies and product provisioning processes. You should be able to work in a fast-paced environment and have the ability to quickly identify and resolve customer activation issues.If you are passionate about helping customers and have the required qualifications, we would love to hear from you!

Responsibilities:

1. Troubleshoot customer activation issues and provide timely resolutions.
2. Work closely with other stakeholders to ensure successful activation processes.
3. Provide customer data and product provisioning services.
4. Maintain a strong knowledge of telecom technologies and product provisioning processes.
5. Respond to customer inquiries in a timely, professional, and courteous manner.
6. Identify and resolve customer activation issues quickly and accurately.
7. Maintain accurate records of customer activations.
8. Provide technical assistance and support to customers.
9. Monitor customer activations and issue resolution process.
10. Manage customer account information and ensure data integrity.

According to JobzMall, the average salary range for a Activations Engineer in Ashburn, VA, USA is $72,739 - $110,609. This salary range is based on the salaries reported by employees who have identified themselves as Activations Engineers in Ashburn, VA, USA. The range varies depending on the experience and qualifications of the individual.

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.