Welcome to Verizon, a leading telecommunications and technology company! We are currently seeking a highly motivated and customer-focused individual to join our team as an Assistant Manager in our retail department. As the Assistant Manager, you will play a crucial role in supporting the store manager in overseeing daily operations and driving sales. We are looking for someone who is passionate about delivering exceptional customer service, has a strong understanding of retail operations, and is able to lead and develop a team. If you are a dynamic individual with a proven track record in retail management, we would love to hear from you!
- Oversee daily operations of the retail department, ensuring all processes and procedures are followed effectively.
- Support the store manager in driving sales and meeting sales targets.
- Provide exceptional customer service to all clients, addressing any concerns or issues in a timely and satisfactory manner.
- Lead and develop a team of retail associates, providing guidance, training, and support to ensure their success.
- Monitor and maintain inventory levels, ensuring products are well-stocked and displayed attractively.
- Collaborate with the store manager to create and implement strategies to increase store profitability.
- Conduct regular performance evaluations and provide feedback to team members.
- Ensure compliance with company policies and procedures, as well as federal and state regulations.
- Assist with visual merchandising and store layout to optimize sales and create an engaging shopping experience for customers.
- Continuously stay updated on industry trends, products, and competitors to make informed decisions and provide excellent customer recommendations.
- Handle customer escalations and resolve any issues in a timely and professional manner.
- Assist with scheduling, payroll, and other administrative tasks as needed.
- Foster a positive and collaborative work environment, promoting teamwork and a strong customer service culture.
- Collaborate with other departments and teams within the company to achieve overall company goals and objectives.
- Act as a role model for the team, exemplifying professionalism, excellent customer service, and a strong work ethic.
Experience In Retail Management: A Strong Candidate For An Assistant Manager Position At Verizon Should Have Previous Experience In Retail Management, Preferably In The Telecommunications Industry. This Experience Will Demonstrate Their Ability To Lead A Team And Achieve Sales Targets.
Knowledge Of Verizon Products And Services: As An Assistant Manager At Verizon, It Is Important To Have A Thorough Understanding Of The Company's Products And Services. This Includes Knowledge Of The Latest Technology And The Ability To Effectively Communicate And Educate Customers On These Offerings.
Strong Communication And Interpersonal Skills: Excellent Communication And Interpersonal Skills Are Essential For An Assistant Manager At Verizon. This Role Involves Interacting With Both Customers And Employees, So The Ability To Effectively Communicate And Build Relationships Is Crucial.
Leadership And Problem-Solving Abilities: An Assistant Manager At Verizon Should Possess Strong Leadership Skills To Effectively Manage A Team And Handle Any Challenges That May Arise. They Should Also Be Able To Think Critically And Come Up With Creative Solutions To Problems.
Customer Service Orientation: Providing Exceptional Customer Service Is A Top Priority For Verizon, And An Assistant Manager Should Share This Mindset. They Should Be Able To Handle Customer Inquiries And Complaints In A Professional And Efficient Manner, Ensuring A Positive Experience For All Customers.
Communication Skills
Inventory Management
Time Management
Product knowledge
customer service
Merchandising
Team Leadership
Sales management
Sales training
Problem-Solving
Adaptability
Financial
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Assistant Manager - Retail in Phoenix, AZ, USA is $38,000 - $55,000 per year. This can vary depending on factors such as the specific company, location, experience, and skill level of the individual.
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Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.
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