Billing Operations Analyst
In this role, you will work with customer payments to ensure they are applied accurately. Work with other members of the team to resolve issues. Identify opportunities to streamline processes to improve the customer experience. Utilize various billing and payment systems to research customer payments. Effectively communicate with both internal and external customers.
Knowledge of payment types (mail, ACH, EDI, Credit Card, etc.) and payment processing rules.
1+ years of experience in the payment industry
Knowledge of Verizon billing/payment systems
Ability to work in a fast-paced, multi-system environment keeping a balance between accuracy and managing high volumes
Ability to be flexible, creative, and resourceful
Time Management
MS Excel
MS Word
MS Access
MS Outlook
Verbal communication
written communication
Results-Driven
adapt to change
Attention to detail and accuracy
Multi-tasker
According to JobzMall, the average salary range for a Billing Operations Analyst in 899 Heathrow Park Ln, Lake Mary, FL 32746, USA is between $51,223 and $71,839 per year. This range is based on salaries reported by employers and employees and is an average of the salaries for this position in this location.
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Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.
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