Welcome to Verizon, where we are constantly striving to improve and innovate the world of telecommunications. We are looking for a driven and customer-focused individual to join our team as a Business Account Specialist. In this role, you will be responsible for managing and growing relationships with our business clients, providing them with unparalleled service and support. If you have a passion for building relationships, a proven track record in sales, and a desire to be a part of a dynamic and innovative company, we want to hear from you.
- Build and maintain strong relationships with business clients, acting as the main point of contact for all their needs.
- Identify and pursue opportunities for growth within existing client accounts, including upselling and cross-selling products and services.
- Provide exceptional customer service and support to ensure client satisfaction and retention.
- Act as a liaison between clients and internal teams, effectively communicating client needs and concerns to ensure a seamless experience.
- Stay up-to-date on industry trends and changes in the telecommunications market to provide clients with the most relevant and innovative solutions.
- Meet and exceed sales targets and goals, utilizing a consultative approach to understand client needs and tailor solutions accordingly.
- Collaborate with team members to develop and implement strategies for acquiring and retaining business clients.
- Identify and resolve any issues or concerns raised by clients in a timely and professional manner.
- Maintain accurate and up-to-date records of client interactions and sales activities in company database.
- Continuously seek opportunities for process improvement and efficiency within the business account specialist role.
Bachelor's Degree In Business Administration Or Related Field.
Minimum Of 2 Years Of Experience In Customer Service Or Sales, Preferably In A Business-To-Business Setting.
Strong Communication Skills, Both Written And Verbal, To Effectively Interact With Corporate Clients.
Knowledge Of Telecommunication Products And Services, Including Internet, Phone, And Data Solutions.
Ability To Work Independently And Prioritize Tasks In A Fast-Paced Environment, While Maintaining A High Level Of Accuracy And Attention To Detail.
Communication
Time Management
Negotiation
customer service
Relationship Management
Analytical Thinking
Teamwork
Problem-Solving
Adaptability
Attention to
sales expertise
Technical Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Business Account Specialist in New York, NY, USA is $45,000 to $65,000 per year. However, this can vary depending on the specific company, industry, and level of experience. Some companies may offer higher salaries for more experienced specialists or those with specialized skills, while others may offer lower salaries for entry-level positions. Additionally, the cost of living in New York City may also impact salary ranges.
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Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.
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