Verizon

Central Office Technician

Verizon
Emporia, VA 23847, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a tech-savvy problem solver looking for a dynamic role in the telecommunications industry? Look no further than Verizon, a leading provider of communication and technology solutions. We are seeking a qualified Central Office Technician to join our team and help us deliver reliable and efficient services to our valued customers. This is an exciting opportunity for someone with a passion for technology and a desire to constantly learn and grow in a fast-paced environment. If you have the necessary qualifications and a strong work ethic, we want to hear from you!

  1. Install, maintain, and troubleshoot telecommunications equipment and systems in central office locations.
  2. Respond to customer service requests and resolve technical issues in a timely and efficient manner.
  3. Monitor and test equipment performance, identifying and addressing any potential issues.
  4. Conduct regular equipment inspections and preventative maintenance to ensure optimal functionality.
  5. Collaborate with team members to develop and implement solutions for complex technical problems.
  6. Document and track all work performed, including equipment repairs and maintenance.
  7. Stay updated on industry trends and advancements in technology to continuously improve skills and knowledge.
  8. Adhere to all safety protocols and regulations while working in central office locations.
  9. Communicate effectively with customers and colleagues to provide necessary information and updates regarding service requests.
  10. Represent Verizon in a professional manner and maintain a positive relationship with customers.
Where is this job?
This job is located at Emporia, VA 23847, USA
Job Qualifications

  • Knowledge Of Telecommunications Systems: A Central Office Technician At Verizon Must Have A Strong Understanding Of Various Telecommunications Systems, Including Traditional Copper Wire, Fiber Optics, And Wireless Networks. This Knowledge Is Essential For Troubleshooting And Maintaining The Company's Network Infrastructure.

  • Technical Skills: The Job Of A Central Office Technician Involves Working With Complex Equipment And Technology. Strong Technical Skills Are Required To Install, Configure, And Maintain This Equipment, As Well As To Identify And Resolve Technical Issues Efficiently.

  • Attention To Detail: Central Office Technicians Are Responsible For Maintaining And Repairing Critical Network Infrastructure. Therefore, They Must Have A Keen Eye For Detail To Identify And Rectify Any Potential Problems That Could Disrupt Services For Verizon Customers.

  • Physical Fitness: This Job May Require Working In Confined Spaces, Climbing Ladders, And Lifting Heavy Equipment. Physical Fitness Is Essential To Perform These Tasks Safely And Efficiently.

  • Communication Skills: As A Central Office Technician, You Will Interact With Other Technicians, Engineers, And Customers Regularly. Strong Communication Skills Are Necessary To Convey Technical Information Accurately And Effectively To Various Stakeholders. Additionally, Good Customer Service Skills Are Crucial To Maintaining A Positive Relationship With Customers.

Required Skills

  • Testing

  • Networking

  • Troubleshooting

  • Telecommunications

  • customer service

  • Maintenance

  • installation

  • Problem-Solving

  • Cable Management

  • Repair

  • System

  • Equipment Handling

  • Fiber Optic

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Central Office Technician in Emporia, VA 23847, USA is $35,000 to $45,000 per year. However, this can vary depending on the specific job duties, experience, and education of the individual. It is best to research specific job listings in the area for a more accurate salary range.

Additional Information
Verizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 2nd, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
See an issue with this job? Report it to us

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

Upload
About Verizon

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

Frequently asked questions
More Jobs From Verizon

View All Verizon jobs

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started