Verizon

Field Technician

Verizon

Atlanta, GA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

"Are you a problem solver with a passion for technology? Do you thrive in a fast-paced and dynamic work environment? If so, Verizon is looking for you to join our team as a Field Technician. As a Field Technician, you will play a critical role in ensuring our customers receive top-notch service and support for their Verizon products and services. We are seeking a highly motivated individual with a strong technical background and excellent customer service skills. If you are ready to take your career to the next level and be part of a leading telecommunications company, apply now!"

  • Provide excellent customer service by responding promptly and professionally to customer inquiries and concerns
  • Troubleshoot and resolve technical issues related to Verizon products and services in a timely manner
  • Install, maintain, and repair Verizon products and services in customers' homes or businesses
  • Conduct thorough testing and diagnostics to identify and resolve problems with equipment or services
  • Keep accurate records of service calls, installations, and repairs
  • Communicate effectively with customers, colleagues, and management to ensure timely and efficient completion of tasks
  • Stay up-to-date with the latest technology and industry trends to provide knowledgeable and innovative solutions to customers
  • Adhere to safety protocols and guidelines while working in customers' homes or businesses
  • Collaborate with other team members and departments to improve processes and provide exceptional service to customers
  • Maintain and organize tools, equipment, and inventory to ensure availability and functionality for service calls.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Strong Communication And Interpersonal Skills

  • Ability To Work Independently And In A Team Environment

  • High School Diploma Or Equivalent Education

  • Prior Experience In Telecommunications Or Related Field

  • Knowledge Of Networking And Troubleshooting Techniques

Required Skills
  • Quality Assurance

  • Communication Skills

  • Time Management

  • customer service

  • Network troubleshooting

  • Equipment installation

  • Problem-Solving

  • Cable Management

  • Technical Knowledge

  • Safety Procedures

  • Device Configuration

  • Signal Testing

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Field Technician in Atlanta, GA, USA is between $41,000 and $62,000 per year. This can vary depending on factors such as the specific job duties, level of experience, and the company or industry the technician is working in. Some companies may also offer additional benefits and bonuses.

Additional Information
Verizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 5th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Verizon

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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