Verizon

Network Operations Support Internship

Verizon

New York, NY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

If you’re tech-savvy, organized, and looking to grow your professional experience in the ever-evolving world of network operations, then a Network Operations Support Internship at Verizon might be the perfect opportunity for you. At Verizon, we’re passionate about making sure our products run smoothly, and this internship role is essential in achieving that goal. As an intern, you’ll be responsible for providing technical support and assistance to our customers, while also developing your skills and gaining valuable industry experience. To be successful in this role, you’ll need to be comfortable working with a variety of technology and possess strong problem-solving and communication skills. In return, we offer meaningful work experiences, a collaborative team environment, and the chance to gain a valuable insight into the world of networking operations. If this sounds like the perfect opportunity for you, we’d love to hear from you!

Responsibilities:

  • Provide technical support and assistance to customers
  • Utilize a variety of technology to effectively diagnose and troubleshoot customer issues
  • Utilize problem-solving skills to identify and resolve customer-related network issues
  • Maintain clear and effective communication with customers throughout the troubleshooting process
  • Monitor network operations and performance to ensure optimal functioning
  • Collaborate with team members to ensure successful completion of tasks
  • Assist in the development and implementation of new network operations strategies
  • Research and evaluate new networking technologies and solutions
  • Provide feedback and recommendations to improve customer experience and network operations
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Excellent Written And Verbal Communication Skills

  • Knowledge Of Network Protocols

  • Ability To Work With Minimal Supervision

  • Strong Technical Aptitude

  • Experience Troubleshooting Technical Issues

  • Proficiency In Database Management

  • Understanding Of Windows/Linux Operating Systems

  • Familiarity With Network Administration Tasks

Required Skills
  • Documentation

  • Research

  • Security

  • Training

  • Networking

  • Troubleshooting

  • Scripting

  • customer service

  • Reporting

  • Analysis

  • Incident response

  • Monitoring

  • Problem-Solving

  • Configuration

  • Backups

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Network Operations Support Internship in New York, NY, USA is $18-22/hour. This range is based on the salaries reported by employers and estimated by JobzMall's salary calculator.

Additional Information
Verizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 12th, 2023
Apply BeforeMay 22nd, 2025
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About Verizon

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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