Verizon

Retail Sales Associate

Verizon

Fayetteville, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the exciting world of Verizon! We are looking for a dynamic and enthusiastic Retail Sales Associate to join our team. In this role, you will be the face of our company, providing exceptional customer service and promoting our products and services to potential customers. Our ideal candidate is a motivated individual with a passion for sales, excellent communication skills, and a strong desire to succeed. If you are someone who loves to connect with people and is driven to achieve results, then we want you on our team!

  1. Greet and welcome customers in a friendly and professional manner.
  2. Provide excellent customer service by actively listening to and addressing customers' needs and concerns.
  3. Educate customers about Verizon's products and services, promoting their features and benefits.
  4. Meet or exceed sales targets and goals by effectively communicating and selling Verizon's products and services.
  5. Maintain a thorough understanding of Verizon's products, services, and promotions to effectively assist customers.
  6. Build and maintain strong customer relationships to foster loyalty and repeat business.
  7. Keep up-to-date with industry trends and competition to effectively promote Verizon's products and services.
  8. Operate the point-of-sale system accurately and efficiently to process sales transactions.
  9. Assist with inventory management, including restocking shelves and accurately tracking merchandise.
  10. Ensure a clean and organized sales floor to provide a positive shopping experience for customers.
  11. Continuously strive to improve sales techniques and customer service skills through training and coaching.
  12. Collaborate with team members to achieve overall sales and customer service goals.
  13. Adhere to all company policies, procedures, and guidelines.
  14. Demonstrate a positive and professional attitude at all times.
  15. Represent Verizon's brand and values with integrity and enthusiasm.
Where is this job?
This job is located at Fayetteville, NC, USA
Job Qualifications
  • Strong Communication Skills: A Successful Retail Sales Associate At Verizon Must Possess Excellent Communication Skills To Effectively Interact With Customers And Promote Verizon Products And Services.

  • Knowledge Of Verizon Products And Services: The Ideal Candidate Should Have A Good Understanding Of Verizon's Products And Services, Including Mobile Devices, Plans, And Accessories, To Effectively Assist Customers With Their Purchases.

  • Sales Experience: Previous Experience In A Sales Role, Preferably In The Retail Industry, Is Highly Desirable For A Retail Sales Associate At Verizon. This Includes The Ability To Upsell And Cross-Sell Products And Services To Meet Sales Targets.

  • Customer Service Orientation: Providing Exceptional Customer Service Is A Crucial Aspect Of The Job, And Candidates Should Have A Track Record Of Delivering High-Quality Service To Customers.

  • Technical Aptitude: A Retail Sales Associate At Verizon Should Have A Basic Understanding Of Technology, Including Smartphones, Tablets, And Other Mobile Devices, To Effectively Troubleshoot And Assist Customers With Technical Issues.

Required Skills
  • Communication Skills

  • Inventory

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Active listening

  • Teamwork

  • Problem-Solving

  • Upselling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Fayetteville, NC, USA is $19,000 - $35,000. However, this can vary depending on factors such as experience, location, and the specific company and industry the associate is working in. In general, entry-level Retail Sales Associates may start at the lower end of this range, while those with more experience and skills may earn closer to the higher end of the range.

Additional Information
Verizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 2nd, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Verizon

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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