Verizon

Retail Sales Associate

Verizon
Rolling Meadows, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Verizon! As a Retail Sales Associate, you will have the opportunity to work with cutting-edge technology and provide exceptional customer service to our valued clients. We are seeking individuals who are passionate about technology, have a strong sales drive, and thrive in a fast-paced retail environment. If you are a motivated and outgoing individual with a passion for delivering top-notch customer experiences, then we want you on our team! Join us and be a part of our mission to connect people, businesses, and communities with our innovative products and services.

  1. Greet and welcome customers to the Verizon store with a friendly and inviting demeanor.
  2. Provide outstanding customer service by actively listening to customer needs and offering solutions that meet their technology and communication needs.
  3. Demonstrate a deep knowledge and understanding of Verizon products and services to effectively educate and guide customers towards the right purchase.
  4. Utilize sales techniques to meet and exceed individual and store sales goals.
  5. Engage with customers to build relationships and create a positive shopping experience.
  6. Keep up-to-date with the latest technology trends and product knowledge to provide accurate and relevant information to customers.
  7. Assist in the merchandising and display of products to ensure a visually appealing and organized store environment.
  8. Handle customer inquiries, concerns, and complaints in a professional and timely manner.
  9. Collaborate with team members to ensure a smooth and efficient store operation.
  10. Adhere to all company policies, procedures, and safety protocols.
  11. Continuously strive to improve sales skills and product knowledge through training and development opportunities.
  12. Maintain a high level of professionalism and represent the Verizon brand with integrity.
  13. Act as a brand ambassador by promoting and upholding Verizon's values and mission.
  14. Complete all administrative tasks accurately and in a timely manner.
  15. Contribute to a positive and collaborative work environment.
Where is this job?
This job is located at Rolling Meadows, IL, USA
Job Qualifications

  • Strong Communication And Interpersonal Skills: A Retail Sales Associate At Verizon Must Have Excellent Communication Skills To Effectively Interact With Customers And Address Their Needs And Concerns. They Should Also Be Able To Work Well In A Team Environment And Collaborate With Colleagues.

  • Knowledge Of Verizon Products And Services: A Strong Understanding Of Verizon's Products And Services Is Essential For A Retail Sales Associate To Effectively Assist Customers In Making Informed Purchasing Decisions. This Includes Knowledge Of Different Phone Models, Plans, And Promotions.

  • Customer Service Experience: Retail Sales Associates Are The Face Of The Company And Must Provide Exceptional Customer Service To Ensure Customer Satisfaction And Loyalty. Previous Experience In A Customer-Facing Role, Such As Retail Or Hospitality, Is Highly Valued.

  • Sales Experience: Retail Sales Associates At Verizon Are Responsible For Meeting Sales Targets And Driving Revenue For The Company. Previous Experience In A Sales Role, Preferably In The Telecommunications Industry, Is Desirable.

  • Technical Proficiency: As Technology Is Constantly Evolving, A Retail Sales Associate At Verizon Must Be Comfortable Using Various Devices And Have A Basic Understanding Of Technical Concepts. This Includes Setting Up New Devices, Troubleshooting Technical Issues, And Educating Customers On How To Use Their Devices.

Required Skills

  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Upselling

  • Product Demonstrations

  • Sales Techniques

Soft Skills

  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Rolling Meadows, IL, USA is $24,000 - $35,000 per year. However, this may vary depending on the specific industry and company, as well as the individual's experience and performance. Factors such as commission or bonuses may also affect the overall salary range.

Additional Information
Verizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 2nd, 2025
Apply BeforeMay 22nd, 2025
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About Verizon

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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