Verizon

Retail Sales Associate

Verizon

Ankeny, IA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of Verizon, where innovation and customer satisfaction reign supreme. We are currently seeking a motivated and customer-focused Retail Sales Associate to join our team. As a member of the Verizon family, you will be at the forefront of providing cutting-edge technology and excellent customer service to our valued customers. If you have a passion for technology, a drive for success, and a dedication to delivering exceptional service, we want you on our team. Keep reading to learn more about this exciting opportunity!

  1. Greet and engage with customers in a friendly and professional manner.
  2. Provide exceptional customer service by understanding and addressing their needs and concerns.
  3. Demonstrate a strong knowledge and understanding of Verizon products and services.
  4. Educate customers on the features and benefits of various products and services.
  5. Assist customers in making informed purchasing decisions based on their individual needs.
  6. Meet and exceed sales goals by effectively promoting and selling Verizon products and services.
  7. Accurately process transactions and handle cash and credit card payments.
  8. Keep up-to-date with the latest technology and trends in the industry.
  9. Maintain a clean and organized work environment.
  10. Collaborate with team members to ensure a positive and efficient in-store experience for customers.
  11. Participate in ongoing training and development opportunities to continuously improve sales and customer service skills.
  12. Handle customer inquiries and complaints in a timely and professional manner.
  13. Follow all company policies and procedures, including security and safety protocols.
  14. Continuously strive to provide an exceptional customer experience and build long-lasting relationships with customers.
  15. Represent the Verizon brand with a positive and professional attitude at all times.
Where is this job?
This job is located at Ankeny, IA, USA
Job Qualifications
  • Excellent Communication Skills: A Retail Sales Associate At Verizon Should Possess Strong Verbal And Written Communication Skills To Effectively Interact With Customers And Promote Products And Services.

  • Knowledge Of Telecommunication Products: An Ideal Candidate Should Have A Good Understanding Of Verizon's Products And Services, As Well As The Latest Trends And Developments In The Telecommunications Industry.

  • Customer Service Experience: Retail Sales Associates Must Have Prior Experience In Providing Exceptional Customer Service And Resolving Customer Complaints Or Inquiries In A Professional And Timely Manner.

  • Sales And Marketing Skills: The Ability To Upsell And Cross-Sell Products And Services Is Essential For A Retail Sales Associate At Verizon. Candidates Should Have A Proven Track Record Of Meeting And Exceeding Sales Targets.

  • Technical Proficiency: As A Retail Sales Associate, You Will Be Required To Demonstrate And Educate Customers On The Features And Benefits Of Various Devices And Services. A Strong Technical Aptitude And Proficiency With Technology Is Crucial For This Role.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Teamwork

  • Organization

  • Problem-Solving

  • Adaptability

  • Upselling

  • technology proficiency

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Ankeny, IA, USA is $16,870 - $27,347 per year. This may vary depending on the specific company, location, and level of experience of the individual. Additionally, factors such as commission, bonuses, and benefits may also impact the overall salary range for this position.

Additional Information
Verizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 2nd, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Verizon

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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