
Retail Sales Associate
Welcome to the exciting world of retail sales at Verizon! As a Retail Sales Associate, you will have the opportunity to connect with customers, showcase the latest technology, and help people stay connected. We are looking for passionate individuals who are driven to succeed, have excellent communication skills, and are committed to providing exceptional customer service. If you have a love for technology and enjoy working in a fast-paced, dynamic environment, then we want you on our team! Join us and be a part of a company that is transforming the way people communicate and stay connected.
- Greet and engage customers in a friendly and professional manner to create a positive shopping experience.
- Provide product knowledge and demonstrate the latest technology to customers.
- Listen to and understand customers' needs and offer solutions that best fit their needs.
- Meet and exceed sales targets by effectively promoting and selling Verizon products and services.
- Maintain a clean and organized sales floor, including restocking products and ensuring accurate pricing and signage.
- Thoroughly understand and adhere to all company policies and procedures, including but not limited to sales policies, privacy policies, and safety protocols.
- Continuously update knowledge of new products, promotions, and policies to accurately and confidently assist customers.
- Handle customer inquiries, complaints, and returns in a timely and professional manner.
- Collaborate with team members to ensure a seamless and efficient customer experience.
- Maintain a positive attitude and work as an active member of the sales team to achieve team goals.
- Handle cash and credit card transactions accurately and efficiently.
- Attend training sessions and stay up-to-date with company and industry developments and trends.
- Uphold the company's commitment to providing exceptional customer service at all times.
- Adhere to all safety and security procedures to ensure the safety of customers, employees, and company assets.
- Perform other duties as assigned by the store manager or supervisor.
Excellent Customer Service Skills, With The Ability To Communicate Effectively And Build Rapport With Customers.
Knowledge Of Verizon Products And Services, Including Phones, Plans, And Accessories.
Strong Sales Skills, With The Ability To Upsell And Meet Sales Targets.
Experience In A Retail Environment, Preferably In Technology Or Telecommunications.
Proficient In Using Technology And Point-Of-Sale Systems, With The Ability To Troubleshoot And Assist Customers With Technical Issues.
Communication Skills
Inventory Management
Time Management
Product knowledge
Multitasking
customer service
Cash Handling
Technical
Teamwork
Problem-Solving
Upselling
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Sales Associate in Katy, TX, USA is between $21,000 and $33,000 per year. This can vary depending on factors such as the specific company, experience level, and performance. Additionally, some retail sales associates may also receive commissions or bonuses based on their sales performance.
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Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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