Verizon

Retail Sales Associate - Kiosk

Verizon

Wilmington, DE, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a people person with a passion for technology? Do you thrive in fast-paced environments and have a knack for sales? If so, we have the perfect opportunity for you! We are seeking a Retail Sales Associate - Kiosk at Verizon to join our dynamic team. As a member of our team, you’ll have the chance to interact with customers, promote the latest Verizon products and services, and ultimately drive sales. If you have excellent communication skills, a strong work ethic, and a desire to succeed, we want to hear from you!

  1. Engage with customers in a friendly and professional manner to understand their needs and promote Verizon products and services.
  2. Utilize knowledge of Verizon products and services to effectively communicate and demonstrate their features and benefits to customers.
  3. Meet or exceed sales goals by actively selling and upselling to customers.
  4. Maintain a clean and organized kiosk space to ensure a positive customer experience.
  5. Provide exceptional customer service by resolving any issues or concerns and ensuring customer satisfaction.
  6. Continuously stay up-to-date on the latest Verizon products, services, and promotions to effectively educate customers.
  7. Collaborate with team members and management to identify and implement sales strategies and meet team goals.
  8. Accurately process transactions and handle cash and credit card payments.
  9. Adhere to all company policies and procedures, including but not limited to, sales processes, customer privacy, and security protocols.
  10. Complete all required training and participate in ongoing development opportunities to enhance sales and customer service skills.
  11. Maintain a positive and professional attitude at all times and represent the company in a positive manner.
  12. Take initiative to identify and resolve any issues or obstacles that may hinder sales or customer satisfaction.
  13. Continuously strive to improve sales techniques and product knowledge to provide an exceptional customer experience.
  14. Proactively identify and assist potential customers, including approaching and engaging with customers in the store and nearby areas.
  15. Maintain accurate and organized records of sales and customer interactions.
Where is this job?
This job is located at Wilmington, DE, USA
Job Qualifications
  • Excellent Communication Skills: A Retail Sales Associate At Verizon Should Possess Exceptional Verbal And Written Communication Skills To Effectively Interact With Customers And Address Their Queries Or Concerns.

  • Sales Experience: Prior Experience In Sales, Preferably In A Retail Setting, Is Essential For This Role. A Successful Retail Sales Associate Should Be Able To Identify Customer Needs And Recommend Appropriate Products Or Services.

  • Product Knowledge: In-Depth Knowledge Of Verizon's Products And Services Is Crucial For A Retail Sales Associate. This Includes Understanding The Features And Benefits Of Different Devices, Plans, And Accessories Offered By Verizon.

  • Customer Service Skills: The Ability To Provide Exceptional Customer Service Is A Must For A Retail Sales Associate. This Includes Being Patient, Empathetic, And Proactive In Resolving Customer Issues And Creating A Positive Shopping Experience.

  • Tech-Savviness: Working In The Technology Industry, A Retail Sales Associate Should Be Comfortable Using Different Devices And Software. They Should Also Be Able To Quickly Learn And Adapt To New Technologies And Systems Used By Verizon.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Upselling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate - Kiosk in Wilmington, DE, USA is between $25,000-$35,000 per year. This may vary depending on the specific company, location, and level of experience. Some companies may also offer commission or bonuses on top of the base salary.

Additional Information
Verizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 2nd, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Verizon

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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