Technical Support Representative

Verizon is seeking a highly organized and tech-savvy Technical Support Representative to join our team! We are looking for someone who is passionate about providing exceptional customer service and problem-solving technical issues. As a Technical Support Representative, you will be responsible for responding to customer inquiries in a timely and professional manner, utilizing your technical knowledge of Verizon products and services to provide solutions. If you are a self-motivated individual with excellent communication skills and the technical aptitude to support our customers, we want to hear from you!Required Qualifications:-High School Diploma or GED-At least one year of customer service experience-Proficiency in utilizing computers, software, and other technologies-Ability to troubleshoot technical issues related to Verizon products and services-Excellent verbal and written communication skills-Strong problem-solving and organizational skills-Ability to work in a fast-paced, team-oriented environment

Responsibilities of a Technical Support Representative:

-Respond to customer inquiries in a timely and professional manner. -Utilize technical knowledge of Verizon products and services to provide solutions. -Troubleshoot technical issues related to Verizon products and services. -Provide excellent customer service and problem-solving. -Communicate effectively with customers and colleagues. -Identify opportunities to improve customer service processes. -Maintain accurate records of customer interactions and provide feedback to management. -Remain current with industry trends and technology. -Follow established company policies and procedures.

According to JobzMall, the average salary range for a Technical Support Representative in Huntsville, AL, USA is between $33,000 and $52,000. This range is based on the salaries reported by employers and employees on JobzMall's website. It is important to note that this range may not be representative of the entire Huntsville, AL area and that salaries may vary depending on the individual's experience, qualifications, and the specific company hiring for the position.

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.