Verizon Business Public Safety Communications

Verizon Business Public Safety Communications is looking for an enthusiastic and dedicated individual to join our team! As a key member of our team, you will provide technical support to Verizon's public safety customers. We are seeking a motivated individual with a passion for providing excellent customer service and technical support. The successful candidate will have a minimum of two years of experience in customer service, technical support, or a related field. A strong working knowledge of public safety communications, both wireless and wireline, is strongly preferred. In addition, a Bachelor’s degree or equivalent experience in a related field is highly desirable. If you are a driven, customer-focused individual who is looking to join a great team, we want to hear from you!

Responsibilities:

1. Provide technical support to public safety customers.
2. Ensure customer satisfaction by providing excellent customer service.
3. Diagnose and troubleshoot technical issues related to public safety communications.
4. Provide support and maintenance to both wireless and wireline systems.
5. Communicate effectively with customers to identify and resolve issues.
6. Document customer interactions and technical solutions.
7. Attend customer meetings and training sessions as needed.
8. Maintain up-to-date knowledge of Verizon Business Public Safety Communications products and services.
9. Monitor customer accounts to ensure efficient operations.
10. Provide technical assistance and guidance to team members.

According to JobzMall, the average salary range for a Verizon Business Public Safety Communications in New York, NY, USA is $90,000 - $122,000. This salary range is based on market trends and data collected from similar job postings. The salary range may vary depending on the experience and qualifications of the individual.

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.