Consumer Services

At Vista Outdoor, we are looking for an outstanding Consumer Services Representative to join our team. The ideal candidate for this role will bring a passion for delivering excellent customer service and a positive attitude to our team. The Consumer Services Representative will be responsible for providing an exceptional level of customer service and support to our consumers. This person will be the face of the company, as they will be the first point of contact for our consumers.The successful candidate will possess excellent communication, problem-solving, and customer service skills. They must also be highly organized and have a strong attention to detail. A strong knowledge of customer service systems and processes is also required. We are looking for someone who is passionate about customer service and who will strive to ensure that our consumers have a positive experience with our products and services. The successful candidate will be driven to exceed customer expectations and will have a genuine interest in helping people. If you believe you have the skills and experience to be a successful Consumer Services Representative at Vista Outdoor, we want to hear from you!

Responsibilities:

1. Provide exceptional customer service and support to all consumers.
2. Respond to customer inquiries and resolve customer complaints in a timely manner.
3. Utilize customer service systems and processes to effectively resolve customer issues.
4. Monitor customer service inquiries and provide feedback to management.
5. Maintain a positive attitude when interacting with customers and colleagues.
6. Develop and maintain relationships with customers.
7. Utilize problem-solving skills to resolve customer issues.
8. Remain up-to-date on company products and services.
9. Maintain a high level of professionalism at all times.
10. Ensure customer expectations are exceeded.

According to JobzMall, the average salary range for a Consumer Services in Overland Park, KS, USA is $41,000 - $71,000. This range can vary depending on the individual's experience, education, and other factors.

Vista Outdoor Inc. is an American designer, manufacturer, and marketer of outdoor sports and recreation products. It operates in two segments, shooting sports and outdoor products, as a "house of brands" with more than 40 labels and subsidiaries.