Walgreens

Client Relationship Analyst

Walgreens

Deerfield, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for a dynamic and highly motivated Client Relationship Analyst to join our team at Walgreens. Our Client Relationship Analyst is responsible for building and maintaining positive relationships with our clients, as well as developing strategies to increase customer loyalty to our brand. The ideal candidate for this position will have strong customer service skills, the ability to multitask and prioritize, and excellent communication skills. They should also be highly organized and have the ability to identify customer needs and ensure they are met in a timely manner. The successful candidate will also be able to provide a high level of customer satisfaction and be able to develop and maintain long-term relationships with our clients.Required Qualifications:• Bachelor’s degree in a relevant field of study• 3+ years of experience in customer relationship management• Knowledge of customer service principles and practices• Proficient in Microsoft Office Suite• Excellent interpersonal and communication skills• Ability to meet deadlines and prioritize tasks• Analytical and problem-solving skills• Strong organizational and time management skills

Responsibilities:

  1. Develop and maintain positive relationships with clients.
  2. Develop strategies to increase customer loyalty to Walgreens.
  3. Provide high level of customer service and satisfaction.
  4. Identify customer needs and ensure they are met in a timely manner.
  5. Analyze customer data to identify opportunities for improvement.
  6. Develop and maintain long-term relationships with clients.
  7. Monitor customer feedback and develop strategies to address areas of concern.
  8. Handle customer inquiries and complaints in a professional manner.
  9. Analyze customer data and trends to inform decision making.
  10. Prepare reports on customer relationships and feedback.
Where is this job?
This job is located at Deerfield, IL, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Proficiency In Microsoft Office Suite

  • Strong Communication And Interpersonal Skills

  • Ability To Work Independently With Minimal Supervision

  • Knowledge Of Customer Relationship Management Systems

  • High Degree Of Accuracy And Attention To Detail

  • Knowledge Of Sales Strategies And Techniques

  • Demonstrated Ability To Work In A Fast-Paced Environment

Required Skills
  • Financial Analysis

  • Data Analysis

  • Account Management

  • Communication

  • Market Research

  • Sales

  • Business Development

  • Product knowledge

  • Problem Solving

  • Forecasting

  • Negotiation

  • customer service

  • Reporting

  • Client Relations

  • Customer Experience

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Client Relationship Analyst in Deerfield, IL, USA is between $48,000 and $75,000 annually. This range can vary depending on the experience level of the Analyst and the company offering the position. Additionally, bonuses may be offered in some positions.

Additional Information
Walgreens is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 18th, 2023
Apply BeforeMay 22nd, 2025
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About Walgreens

Walgreen Company or simply Walgreens is an American company that operates as the second-largest pharmacy store chain in the United States behind CVS Health. It specializes in filling prescriptions, health and wellness products, health information, and photo services.

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