Walgreens

Lead IT Support Specialist, Distribution Centers

Walgreens
2370 E Main St, Woodland, CA 95776, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Responsible for installation, upgrades, troubleshooting and repair of hardware and software on or related to desktop pc’s, printers, pc hardware systems, pc networks, LAN and RF devices. Must possess strong interpersonal, decision making, problem solving and analytical skills. Schedule may include a variety of shifts, weekends and holidays. Maintains and troubleshoots proprietary material handling software and systems from vendors such as Dematic and Schaefer. Collaborates with customers and advises about technical issues. Answers complex questions regarding PC/printer software/hardware issues, and makes IT recommendations. Identifies and determines likely reasons for problematic causes. Prepares accurate documentation and communication to facilitate elimination of problems and to create efficient fixes. Troubleshoots second and third level support for any problems experienced by production equipment. May make decisions on when outside technical helps needs to be contacted and called onsite for fixes.

Where is this job?
This job is located at 2370 E Main St, Woodland, CA 95776, USA
Job Qualifications

  • Knowledge of equipment pieces, including printers, terminals, PCs, RF communication hardware, etc.

  • At least 2 years of experience in an IT customer-facing and/or technical support role

  • Knowledge of network infrastructure & server hardware/software, such as: Windows Server, Unix/AIX

  • Preferred Certificate in Network Plus, Microsoft, Cisco or CompTIA

Required Skills

  • HTML

  • PHP

  • Time Management Skills

  • MS Excel skills

  • Analytical skills (data driven)

  • PowerPoint skills

Soft Skills

  • Driven and self-motivated

  • Multitasking Skills

  • Problem-solving and resourcefulness

  • Flexibility/Adaptability

  • Detail Oriented and Organized

  • Verbal and Written Communication

Compensation

According to JobzMall, the average salary range for a Lead IT Support Specialist, Distribution Centers in 2370 E Main St, Woodland, CA 95776, USA is $54,000 to $70,000 per year. This range takes into account the cost of living in the area and the experience of the individual.

Additional Information
Walgreens is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 28th, 2022
Apply BeforeMay 22nd, 2025
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About Walgreens

Walgreen Company or simply Walgreens is an American company that operates as the second-largest pharmacy store chain in the United States behind CVS Health. It specializes in filling prescriptions, health and wellness products, health information, and photo services.

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