Frequently Asked Questions about Westlake Financial Services Careers

Westlake Financial Services is a full-service prime automotive finance company that provides financing for new and used vehicles to customers across the United States. It is one of the largest privately held finance companies in the country and specializes in subprime and near-prime auto loan origination. Westlake offers a variety of payment options, including direct billing and online payment options. It also provides services such as debt collection and remarketing services for its customers.

You can apply for a job with Westlake Financial Services on their website. On the home page, click on the “Careers” tab and you will be taken to the job openings page. You can search for available positions and apply for the ones you are interested in. You can also upload your resume and create a profile to be considered for future openings.

Westlake Financial Services offers a range of positions, from entry-level customer service representatives to executive-level positions such as Chief Executive Officer, Chief Financial Officer, and Chief Operating Officer. Other positions include loan officers, underwriters, collections specialists, accountants, IT professionals, marketing professionals, and administrative professionals.

The qualifications for a job at Westlake Financial Services depend on the specific position being applied for. Generally, applicants should possess a high school diploma or equivalent and some related experience. Additionally, strong communication, interpersonal, organizational, and computer skills are important for many roles. Depending on the position, applicants may also need to demonstrate knowledge of relevant laws and regulations, as well as experience in a customer service role.

Yes, Westlake Financial Services offers a comprehensive benefits package to its employees. Benefits include health, dental, vision, life and disability insurance, a 401(k) plan, flexible spending accounts, paid holidays, vacation, and sick leave, employee assistance programs, and employee discounts.

Yes, Westlake Financial Services has a dress code. Employees should dress in a professional and business-appropriate manner. This includes wearing collared shirts, dress pants, skirts, and dresses, as well as closed-toed shoes.

Westlake Financial Services offers a variety of training and development programs for their employees. They offer online and classroom-based courses, as well as on-the-job training, and mentoring opportunities. Westlake Financial Services also offers tuition reimbursement for employees who wish to pursue additional education or certifications. Additionally, Westlake Financial Services also provides leadership development programs, webinars, and seminars.

Westlake Financial Services has standard business hours, Monday through Friday from 8:30am to 5:30pm PST, with some locations offering extended hours.

The hiring process for Westlake Financial Services typically includes the following steps: 1. Submission of an online application: Applicants should submit a completed online application, including a resume and any other additional documents required. 2. Phone interview: After initial review of the application, a recruiter may contact the applicant to schedule a phone interview. 3. In-person interview: Applicants who pass the phone interview will be invited to an in-person interview with a hiring manager. 4. Background check: Depending on the position, applicants may need to provide a background check. 5. Job offer: If the applicant is selected for the position, the hiring manager will extend a job offer.

The interview process at Westlake Financial Services typically consists of several steps. First, you will typically have a phone or video interview with a member of the HR team. This initial interview will focus on your qualifications and experience and why you would be a good fit for the role. After this initial interview, you may be invited for an in-person interview with members of the team you are applying for. This in-person interview will usually involve more detailed questions about your skills and experiences. Finally, you may need to complete an assessment or participate in a group activity as part of the interview process.

Westlake Financial Services has a culture that is focused on innovation and customer service. Employees are encouraged to think outside the box and come up with creative solutions to problems. The company also emphasizes collaboration, with team members working together to find the best possible solution for customers. Westlake believes in creating an open and supportive environment that allows employees to thrive and succeed.

The salary range for Westlake Financial Services positions varies depending on the position, location, and experience of the individual. Generally, Westlake Financial Services pays salaries that range from $35,000 to $150,000 per year.

Yes, Westlake Financial Services offers a variety of career advancement opportunities for employees. They have a variety of professional development and training programs, as well as internal job postings and promotions. Employees are also encouraged to pursue education and certification opportunities to further their career.

Yes, Westlake Financial Services does offer internships. Westlake offers internships for current college students that are interested in finance, technology, marketing, and other related fields. For more information about internships at Westlake Financial Services, please contact their Human Resources department.

Westlake Financial Services has a professional, dynamic and collaborative work environment. Employees are encouraged to work together to solve problems and create solutions. The company provides a supportive atmosphere with open communication and a strong team spirit. There is also a focus on learning and development, with opportunities for career progression. The company offers competitive salaries and benefits, as well as a positive and friendly culture.

Yes, Westlake Financial Services offers a relocation assistance program for employees who are relocating for work. This assistance includes assistance with relocation expenses, such as travel costs and temporary housing, as well as assistance with finding a new home in the new location.

Westlake Financial Services employees use a variety of technologies, including customer relationship management (CRM) software, data analytics tools, document management systems, loan origination software, and more. They also use an array of communication and collaboration tools such as Slack, Zoom, and Microsoft Teams.

Yes, you can transfer to another Westlake Financial Services location. Please contact your local branch to discuss the details of your transfer.

Performance at Westlake Financial Services is evaluated through a combination of metrics such as customer service, sales, quality of work, and adherence to company policies. Each employee is expected to meet or exceed the metrics outlined in their job description. The company also utilizes a “Pay for Performance” system which rewards employees for their efforts in meeting and exceeding the goals set for them. Additionally, Westlake Financial Services holds quarterly performance reviews to help ensure that employees are meeting their goals and making progress towards their career objectives.

At Westlake Financial Services, employees are eligible for paid time off depending on their length of employment. Employees are eligible for 10 days of paid vacation after one year of employment, 15 days after two years, and 20 days after five years. Employees may also take unpaid leave for personal reasons, such as family emergencies.