Front Desk Agent
The Guest Services Associate will be responsible for providing excellent guest service as it pertains to guest registration/checking out of resort. Complete guest registration process, issue unit keys, and provide resort information and area attractions details and directions. Accurately process all cash and credit card transactions in accordance with established procedures. Resolve guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiries or concerns. Be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way
1 year of guest services experience in a hospitality/hotel/resort environmen
Hotel Hospitality Front office system knowledge a plus
Ability to multi-task and work in a fast paced environment
Time Management
MS Excel
MS Word
MS Outlook
Customer Service skills
Record keeping
Adaptable
Friendly
Problem Solving
Verbal communication
Prioritizing skills
written communication
Organizational skills
Attention to detail
According to JobzMall, the average salary range for a Front Desk Agent in 1745 S Anaheim Blvd, Anaheim, CA 92805, USA is between $25,000 and $35,000 per year.
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Wyndham Destinations provides a contemporary take on the timeshare model through industry-leading brands including Club Wyndham, Worldmark by Wyndham, Shell Vacations Club, and Margaritaville Vacation Club by Wyndham.
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