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Guest Room Attendant
Welcome to the Wyndham Hotel Group! We are seeking a detail-oriented and hardworking individual to join our team as a Guest Room Attendant. As a Guest Room Attendant, you will play a crucial role in ensuring our guests have a comfortable and pleasant stay at our hotel. We are looking for someone who takes pride in their work and is dedicated to providing top-notch service to our guests. If you are passionate about the hospitality industry and meet the required qualifications, we would love to have you on board!
- Ensure all guest rooms are clean, tidy, and well-maintained on a daily basis.
- Thoroughly clean and sanitize all areas of the guest room, including bathrooms, furniture, and amenities.
- Change linens, make beds, and restock amenities as needed.
- Report any maintenance or repair issues in guest rooms to the appropriate department.
- Follow all established procedures and guidelines for cleaning and maintaining guest rooms.
- Ensure all guest requests or complaints are promptly addressed and resolved.
- Maintain a friendly and professional demeanor while interacting with guests.
- Adhere to all safety and security protocols to ensure the well-being of guests and staff.
- Monitor and maintain inventory of cleaning supplies and amenities.
- Follow all company policies and procedures, including those related to confidentiality and privacy.
- Collaborate with housekeeping team members to ensure efficient and effective service delivery.
- Attend required training and development sessions to improve job skills and knowledge.
- Provide exceptional customer service and go above and beyond to exceed guest expectations.
- Maintain a clean and organized work area, including storage and supply closets.
- Comply with all health and safety regulations and procedures to ensure a safe work environment.
- Keep track of and report any lost and found items to the appropriate department.
- Assist with laundry duties as needed.
- Perform other duties as assigned by the Housekeeping Manager or Supervisor.
Previous Experience In Housekeeping Or Hotel Cleaning: A Guest Room Attendant At Wyndham Hotel Group Should Have Prior Experience In Hotel Housekeeping Or Cleaning To Ensure They Are Familiar With Industry-Standard Cleaning Practices And Procedures.
Attention To Detail: As A Guest Room Attendant, It Is Essential To Have A Keen Eye For Detail To Ensure That All Guest Rooms Are Cleaned And Maintained To The Highest Standards.
Physical Stamina: The Job Of A Guest Room Attendant Can Be Physically Demanding, Requiring The Ability To Stand For Long Periods, Lift And Move Heavy Objects, And Perform Repetitive Tasks. Candidates Should Possess The Physical Stamina To Perform These Duties Effectively.
Excellent Time Management Skills: With A Large Number Of Guest Rooms To Clean Daily, A Guest Room Attendant Must Have Excellent Time Management Skills To Ensure That All Rooms Are Cleaned Efficiently And Within The Designated Time Frame.
Good Communication Skills: A Guest Room Attendant Needs To Communicate Effectively With Guests, As Well As Other Hotel Staff, To Ensure Guest Satisfaction. This Requires Strong Verbal Communication Skills And The Ability To Follow Instructions Accurately.
Inventory Management
Communication
Time Management
customer service
organizing
Detail-oriented
Cleaning
Restocking
Sanitizing
Vacuuming
Bed Making
Laundry Handling
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Guest Room Attendant in Tempe, AZ, USA is $22,000 to $28,000 per year, with a median salary of $25,000 per year. This can vary depending on the specific job responsibilities, experience level, and employer. Some employers may also offer additional benefits and bonuses.
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Wyndham Hotels and Resorts is an international hotel and resort chain based in the United States. It has locations in China, Canada, Mexico, Colombia, Ecuador, Turkey, Germany, the UK, the Caribbean, the UAE, Indonesia, India, Saudi Arabia and Margarita Island in Venezuela.
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