Wyndham Hotel Group

Guest Room Attendant

Wyndham Hotel Group

Tempe, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the Wyndham Hotel Group! We are seeking a detail-oriented and hardworking individual to join our team as a Guest Room Attendant. As a Guest Room Attendant, you will play a crucial role in ensuring our guests have a comfortable and pleasant stay at our hotel. We are looking for someone who takes pride in their work and is dedicated to providing top-notch service to our guests. If you are passionate about the hospitality industry and meet the required qualifications, we would love to have you on board!

  1. Ensure all guest rooms are clean, tidy, and well-maintained on a daily basis.
  2. Thoroughly clean and sanitize all areas of the guest room, including bathrooms, furniture, and amenities.
  3. Change linens, make beds, and restock amenities as needed.
  4. Report any maintenance or repair issues in guest rooms to the appropriate department.
  5. Follow all established procedures and guidelines for cleaning and maintaining guest rooms.
  6. Ensure all guest requests or complaints are promptly addressed and resolved.
  7. Maintain a friendly and professional demeanor while interacting with guests.
  8. Adhere to all safety and security protocols to ensure the well-being of guests and staff.
  9. Monitor and maintain inventory of cleaning supplies and amenities.
  10. Follow all company policies and procedures, including those related to confidentiality and privacy.
  11. Collaborate with housekeeping team members to ensure efficient and effective service delivery.
  12. Attend required training and development sessions to improve job skills and knowledge.
  13. Provide exceptional customer service and go above and beyond to exceed guest expectations.
  14. Maintain a clean and organized work area, including storage and supply closets.
  15. Comply with all health and safety regulations and procedures to ensure a safe work environment.
  16. Keep track of and report any lost and found items to the appropriate department.
  17. Assist with laundry duties as needed.
  18. Perform other duties as assigned by the Housekeeping Manager or Supervisor.
Where is this job?
This job is located at Tempe, AZ, USA
Job Qualifications
  • Previous Experience In Housekeeping Or Hotel Cleaning: A Guest Room Attendant At Wyndham Hotel Group Should Have Prior Experience In Hotel Housekeeping Or Cleaning To Ensure They Are Familiar With Industry-Standard Cleaning Practices And Procedures.

  • Attention To Detail: As A Guest Room Attendant, It Is Essential To Have A Keen Eye For Detail To Ensure That All Guest Rooms Are Cleaned And Maintained To The Highest Standards.

  • Physical Stamina: The Job Of A Guest Room Attendant Can Be Physically Demanding, Requiring The Ability To Stand For Long Periods, Lift And Move Heavy Objects, And Perform Repetitive Tasks. Candidates Should Possess The Physical Stamina To Perform These Duties Effectively.

  • Excellent Time Management Skills: With A Large Number Of Guest Rooms To Clean Daily, A Guest Room Attendant Must Have Excellent Time Management Skills To Ensure That All Rooms Are Cleaned Efficiently And Within The Designated Time Frame.

  • Good Communication Skills: A Guest Room Attendant Needs To Communicate Effectively With Guests, As Well As Other Hotel Staff, To Ensure Guest Satisfaction. This Requires Strong Verbal Communication Skills And The Ability To Follow Instructions Accurately.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • customer service

  • organizing

  • Detail-oriented

  • Cleaning

  • Restocking

  • Sanitizing

  • Vacuuming

  • Bed Making

  • Laundry Handling

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Guest Room Attendant in Tempe, AZ, USA is $22,000 to $28,000 per year, with a median salary of $25,000 per year. This can vary depending on the specific job responsibilities, experience level, and employer. Some employers may also offer additional benefits and bonuses.

Additional Information
Wyndham Hotel Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 22nd, 2024
Apply BeforeJuly 26th, 2024
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About Wyndham Hotel Group

Wyndham Hotels and Resorts is an international hotel and resort chain based in the United States. It has locations in China, Canada, Mexico, Colombia, Ecuador, Turkey, Germany, the UK, the Caribbean, the UAE, Indonesia, India, Saudi Arabia and Margarita Island in Venezuela.

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