Make recommendations on Sales Contract/Billing best practices and help prepare non-standard strategic deals for management review. Draft and review special requests for non-standard business terms for reasonableness and compliance with deal policies and best practices. Engage early in deal cycles with the Sales Team to accelerate deal velocity. Ensure deals adhere to the company approval framework and associated policies. Facilitate and manage forward deal momentum as well as troubleshoot, escalate, and resolve any issues. Collaborate with impacted parties to identify acceptable options to facilitate deal closure. Processing/Auditing sales contracts and resolving Sales & Customer inquiries within your Assigned Region (Book of Business).
2+ years experience in Enterprise SaaS/B2B Industry, deal desk, finance, sales operations or contracts management
Experience working closely with sales reps and understanding quota related pressures
Experience presenting recommendations to Sales and Finance leadership
Able to work in unstructured environments but can adapt to processes quickly.
Experience with SFDC Quote to Cash CPQ Tool
Effective Time Management
Conga
Building relationship skills
Contracts Management
Project managing pre-sales deals
G-Suite Sheets
Prioritizing skills
Flexibility/Adaptability
Attention to detail and accuracy
Verbal and Written Communication
Driven for excellence
According to JobzMall, the average salary range for a Analyst, Deal Desk is between $44,000 and $76,000. This range is based on salaries reported by people with experience in the position, and it can vary based on factors such as location, company size, and level of experience.
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Zendesk, Inc. is an American customer service software company headquartered in San Francisco, California.

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