Frequently Asked Questions about Zendesk Careers

Zendesk typically hires for roles in engineering, product design & development, customer experience & support, marketing, sales, finance & business operations, human resources, and legal.

At Zendesk, we strive to create an environment that is conducive to our employee's development. We provide a variety of development programs, such as mentoring, training, and professional development opportunities, to help each employee reach their goals. We also provide career coaches to help guide employees through their development journey. Additionally, our feedback and recognition program encourages employees to continue to develop and contribute to our company's success.

Yes, Zendesk offers a variety of professional development opportunities. These include training courses, certification programs, webinars, and more. Additionally, Zendesk partners with third-party providers to offer on-demand training and other learning resources.

Feedback on performance at Zendesk can be obtained in several ways. Your manager or supervisor will be the best resource for giving direct feedback on your performance. Additionally, Zendesk offers many avenues for employees to receive feedback on their performance from peers and team members. This includes the Performance and Development Review process, the Performance Review process, and the 360-Degree Feedback process. Additionally, many teams and departments have specific feedback loops and processes for providing feedback to team members.

Yes, Zendesk offers a range of additional perks and benefits, including: - Flexible working arrangements - Health and wellness benefits - Employee discounts - Generous vacation policy - Professional development opportunities - Parental leave - Onsite fitness facility - Commuter benefits - Employee Assistance Program

The best way to stay up to date on job openings at Zendesk is to follow their careers page on their website. You can also follow their social media accounts for announcements about job openings. Additionally, you can sign up for job alerts from Zendesk to receive notifications whenever a new job is posted.

At Zendesk, we offer a variety of career development resources to help employees reach their professional goals. These include: 1. Professional Development: We provide a variety of learning and development opportunities to our employees, including workshops, webinars, and online courses. 2. Mentorship Programs: We offer mentorship programs to help employees gain insight and guidance from experienced professionals. 3. Career Coaching: We provide one-on-one career coaching to help employees identify and pursue their career goals. 4. Leadership Development: We offer leadership development programs to help employees develop their leadership skills. 5. Networking Events: We host networking events to help employees connect with other professionals in their field. 6. Job Shadowing: We offer job shadowing opportunities to help employees gain experience in different roles.

Your performance at Zendesk will be evaluated based on a variety of factors, such as your ability to meet deadlines, your communication and collaboration skills, your problem-solving and decision-making skills, and your overall ability to effectively contribute to team goals. Additionally, the company will review your overall job performance, including your attendance and punctuality, your attitude and work ethic, and your adherence to company policies and procedures.

No, Zendesk does not offer relocation packages.

At Zendesk, the dress code is “business casual.” This means that employees can dress in a casual but professional manner, such as wearing jeans and a button-down shirt or a blouse and skirt. However, shorts, tank tops, and other overly casual attire are not acceptable.

The amount of vacation days offered at Zendesk varies depending on the employee's country of residence and seniority. Generally speaking, Zendesk offers between 10 and 20 days of paid vacation per year.

At Zendesk, there are many opportunities for advancement. Employees have the chance to move up the ladder in their current role or explore lateral paths to new roles. Zendesk also offers a wide range of career development opportunities, including professional certifications, training programs, and leadership development programs. Zendesk also encourages employees to take initiative and explore new opportunities within the company.

Yes, Zendesk has an employee recognition program called Zendesk Stars. It is designed to recognize employees who have gone above and beyond in their work. The program encourages peer-to-peer recognition, and rewards employees with points that can be redeemed for rewards such as gift cards and exclusive experiences.

Yes, Zendesk has a variety of employee development programs. Examples of these programs include the Zendesk University, which offers workshops, training sessions, and webinars for employees; the Zendesk Mentorship Program, which pairs employees with experienced mentors to help them develop their skills; and the Zendesk Leadership Academy, which provides personalized coaching and development opportunities for high-potential employees.

No, Zendesk does not currently offer any tuition reimbursement programs.

Positions available at Zendesk include but are not limited to Software Engineers, UX Designers, Product Managers, Web Developers, Technical Support Representatives, Sales Representatives, Customer Success Managers, Account Executives, Data Analysts, Data Scientists, Security Engineers, System Administrators, Marketers, and Human Resources professionals.

Yes, relocation assistance is available for new hires at Zendesk. The exact amount and other details may vary depending on the role and location.

Yes, Zendesk does offer flexible working hours for its employees. Employees can work from home, set their own hours, and work with their own schedules.

New hires at Zendesk receive comprehensive onboarding and training to ensure they are set up for success in their role. This includes an initial onsite training program, which typically involves a combination of classroom and hands-on learning, as well as ongoing development opportunities and access to mentorship programs. Additionally, Zendesk provides online resources such as webinars and tutorials to help new hires develop the skills they need to succeed in their roles.

The frequency of job openings at Zendesk can vary depending on the company's current hiring needs. Zendesk typically posts new job openings on their website and social media channels on a regular basis. It is recommended to regularly check the job postings on their website and follow their social media accounts for the latest job openings.