Frequently Asked Questions about ADT Careers

ADT offers a variety of career opportunities, including sales, customer service, installation and service technicians, engineering, IT, finance and accounting, human resources, marketing, and more. In addition, ADT offers internships, apprenticeships, and various opportunities for recent college graduates.

The hiring process for ADT typically consists of the following steps: 1. Submit an online application and resume 2. Participate in a telephone or video interview 3. Participate in an in-person interview 4. Complete a background check and drug screen 5. Receive a job offer 6. Receive onboarding and training

ADT offers a variety of benefits to its employees, including competitive health and wellness benefits, flexible spending accounts, generous paid time off, 401(k) retirement savings plan with company matching, and tuition reimbursement. Employees can also take advantage of discounts on ADT products and services, as well as discounts from national retailers.

ADT is a workplace that values and celebrates diversity. Employees are encouraged to share their ideas and perspectives and to work together to find solutions. They are dedicated to providing a safe and secure work environment and have a strong commitment to fostering an inclusive, respectful and supportive culture. ADT also encourages its employees to be accountable for their work and to take pride in their achievements.

ADT salaries vary based on position, experience, and location. Entry-level positions typically start at around $30,000 per year, while more experienced professionals can earn up to $90,000 annually.

In order to work at ADT, you will need to have a valid driver’s license, be able to pass a background check, and have experience in the security industry. Depending on the position, additional qualifications may be required such as a high school diploma or an associate's degree in criminal justice.

The typical training program at ADT includes classroom-style instruction, as well as hands-on training with equipment and products. This training provides associates with the knowledge they need to successfully install and service ADT products and systems. Training topics may include basic electronics, system programming, wireless technology, customer service, troubleshooting, and more. Additionally, ADT offers online training for its employees. This online training covers topics related to the security industry, the latest technology, and the company's products and services.

The dress code at ADT is business casual. Employees should wear professional attire such as slacks, khakis, dress shirts, skirts, dresses, and dress shoes. Denim is allowed in some locations. Hats and sunglasses are not permitted.

The job application process for ADT typically involves submitting an online application, participating in a phone interview, taking an assessment test, and attending an in-person interview. The assessment test and in-person interview may vary depending on the position.

The amount of time it takes to get an interview with ADT depends on the position, the location, and the current number of applicants. Generally, it can take anywhere from a few days to a few weeks to get an interview after applying.

The interview process at ADT typically consists of a screening call, an in-person interview with a member of the hiring team, and then a final interview with a senior management team member. Depending on the role, there may be additional steps such as a behavioral assessment, peer interviews, and background checks. Each step in the process is designed to assess the candidate’s knowledge, skills, and experience, and to see if they are the right fit for the role.

Yes, there are opportunities for advancement at ADT. Employees can move up in their current roles or pursue other positions in the organization, including management and executive roles. The company also provides training and development programs to help employees reach their career goals.

Yes, ADT offers internships and apprenticeships to students and recent graduates. Opportunities are available across the US and in many different areas, including sales, marketing, engineering, customer service and finance. To find out more about these opportunities, please visit their careers page.

No, ADT does not offer any tuition reimbursement programs.

Yes, ADT offers remote work opportunities. The company offers a variety of remote job opportunities including customer service, sales, technical support, and other administrative roles.

The average length of employment at ADT varies based on the specific job position and level of seniority. According to the reviews, the average length of employment for employees is 3.5 years.

ADT offers a variety of training programs to its employees, including product and service training, sales and customer service training, emergency response training, and safety and security training. Additionally, employees can also participate in online training courses, webinars, and virtual classes.

ADT does offer relocation benefits for its employees. These benefits may include assistance with packing and moving expenses, temporary housing, storage services, and more. The exact benefits available may vary based on the employee's position and the location of the job.

Yes, ADT offers a variety of job-specific benefits and perks to its employees, including flexible work schedules, tuition assistance, and employee discounts. Additionally, some locations offer workplace wellness programs and on-site fitness facilities.

ADT takes employee feedback seriously and has implemented a variety of systems and processes to ensure that feedback is acted upon. This includes a formal feedback process which allows employees to provide input and suggestions, a dedicated hotline to report any issues or concerns, and a system of regular performance reviews. Additionally, ADT encourages open communication and dialogue between employees and management.