

Frequently Asked Questions about Caribou Coffee Careers
Looking for more information about Caribou Coffee, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.
- What positions are available at Caribou Coffee?
At Caribou Coffee, positions vary by location, but may include Baristas, Shift Supervisors, Store Managers, District Managers, and more.
- How do I apply for a job at Caribou Coffee?
You can apply for a job at Caribou Coffee by visiting their website and searching for job openings in your area. Once you find a position that you are interested in, you can submit your application directly online. You may also be able to apply in person at your local Caribou Coffee store.
- What experience do I need to work at Caribou Coffee?
To work at Caribou Coffee, you should have previous experience in a customer service role, such as retail or hospitality. You should also have basic knowledge of coffee-making and be able to work in a fast-paced environment.
- What is the minimum age requirement to work at Caribou Coffee?
The minimum age requirement to work at Caribou Coffee is 16 years old.
- What are the benefits of working at Caribou Coffee?
1. Competitive Pay: Caribou Coffee offers competitive wages and benefits that are often above the industry standard. 2. Flexible Hours: Caribou Coffee offers flexible scheduling to accommodate their employees' personal and family needs. 3. Training and Development: Caribou Coffee provides extensive training and professional development opportunities, including certification programs. 4. Community Involvement: Caribou Coffee encourages employees to get involved in their local communities by offering volunteer opportunities. 5. Health Benefits: Caribou Coffee offers comprehensive health benefits, including dental, vision, and life insurance. 6. Paid Time Off: Caribou Coffee offers generous paid time off, including vacation, sick, and personal days. 7. Employee Discounts: Caribou Coffee provides discounts on coffee and other products to their employees.
- What is the pay structure at Caribou Coffee?
The pay structure at Caribou Coffee varies depending on the role. Hourly wages for entry-level positions typically range from minimum wage to around $13 per hour, with shift supervisors typically earning $10 - $14 per hour. Salaried positions such as store managers typically earn between $30,000 and $45,000 per year.
- How many hours will I work at Caribou Coffee?
The amount of hours you will work at Caribou Coffee will depend on the position you are hired for and the availability of shifts. You should speak to your manager for more information.
- What type of training will I receive at Caribou Coffee?
Caribou Coffee provides barista training to all new employees. This training covers topics such as proper coffee-making techniques, customer service, and store operations. Additionally, Caribou Coffee offers a variety of online learning and development classes that employees can access to further their knowledge and skills.
- What kind of growth opportunities are available at Caribou Coffee?
Caribou Coffee offers many opportunities for growth. These include professional development and training, career pathing, and educational assistance. Employees also have opportunities for advancement into leadership roles, including store management, area and district manager positions, and corporate roles. Caribou also offers competitive wages, benefits, and recognition programs to reward employees for their hard work and dedication.
- Do I need to be knowledgeable about coffee to work at Caribou Coffee?
No, you do not need to be knowledgeable about coffee to work at Caribou Coffee. However, it would be helpful to understand the basics of coffee preparation and have some customer service experience.
- Is there a dress code at Caribou Coffee?
Yes, Caribou Coffee has a dress code that requires employees to dress in a professional, neat and clean manner. Shoes must be closed-toed and collared shirts must be worn. Caps and hats are not allowed.
- What is the application process like at Caribou Coffee?
The application process at Caribou Coffee typically begins online with the submission of a job application and resume. After submitting your application, you may be contacted for an initial phone or in-person interview. If you are successful in the initial interview, you may be invited to a second interview in which you will meet with a hiring manager. During the second interview, you may be asked to complete an assessment and/or demonstrate your skills. After the second interview, a background check and drug screen may be conducted before a job offer is made.
- Are there opportunities for advancement at Caribou Coffee?
Yes, there are opportunities for advancement at Caribou Coffee. Many of the positions, including barista and shift leader, offer potential for promotion to management positions. Additionally, Caribou Coffee offers an internal training program for employees interested in advancing their career.
- What type of skills will I gain working at Caribou Coffee?
Working at Caribou Coffee will provide you with a variety of skills, such as customer service, cash handling, barista skills (making coffee beverages, frothing milk, latte art, etc.), food safety and sanitation, inventory management, and problem solving.
- Will I be able to work flexible hours at Caribou Coffee?
Yes, Caribou Coffee does offer flexible hours to its employees.
- What is the corporate culture like at Caribou Coffee?
Caribou Coffee has a culture that is based on collaboration, creativity, and customer service. They strive to create an environment that is welcoming and inclusive of all people. They also recognize the importance of diversity and strive to create a workplace where everyone feels valued and respected. They value integrity, trust, and transparency, and strive to provide an environment that is supportive and encourages a sense of belonging.
- What are the expectations for customer service at Caribou Coffee?
Caribou Coffee expects its customers to receive friendly, courteous, and efficient customer service. Team members should strive to create a pleasant and inviting atmosphere for customers, and should take the time to understand customer needs. Team members should be knowledgeable about the company’s products, services, and policies, and should be prepared to respond to customer inquiries and complaints in a timely and professional manner.
- What is the hiring process like at Caribou Coffee?
The hiring process at Caribou Coffee typically starts with an online application. This is followed by a phone or video interview with a recruiter, which may be conducted in person or online. After this initial screening, successful candidates may then be invited to an in-person interview with a store manager or other hiring staff. The final stage of the process involves a background check and possibly drug testing. If all goes well, an offer of employment may be extended.
- How long will it take to receive a response after submitting an application to Caribou Coffee?
It can take anywhere from a few days to a few weeks to receive a response after submitting an application to Caribou Coffee. The length of time varies depending on the number of applications received and the availability of open positions.
- How much experience do I need to work at Caribou Coffee?
Caribou Coffee does not have a specific experience requirement for its positions. However, most positions do require basic customer service and barista experience. It is recommended that you have at least six months to a year of customer service experience to be considered for most positions.