

Frequently Asked Questions about Smashburger Careers
Looking for more information about Smashburger, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.
- What is Smashburger?
Smashburger is a fast-casual burger restaurant chain that offers a unique burger experience by smashing fresh, never frozen, 100% Certified Angus Beef on a hot grill to sear in the juices and flavor. They also offer a variety of toppings, buns, and sauces to create customizable burgers. In addition to burgers, Smashburger also offers chicken sandwiches, salads, and sides.
- What positions are available at Smashburger?
Smashburger offers a variety of positions, including team member, shift leader, assistant manager, and general manager. These roles involve greeting and serving customers, preparing and cooking food, maintaining cleanliness and organization, and managing team members. Additional positions may be available at specific locations, such as catering sales specialist or marketing coordinator. Opportunities for advancement and career growth are also available at Smashburger.
- How do I apply for a job at Smashburger?
To apply for a job at Smashburger, visit their official website and click on the "Careers" section. From there, you can search for available positions by location and submit an online application. You can also visit your local Smashburger restaurant and inquire about job openings and the application process in person. It is recommended to have a resume and references ready when applying for a job.
- Is there an age requirement for working at Smashburger?
Yes, the minimum age requirement for working at Smashburger is typically 16 years old. However, age requirements may vary based on state or local laws. Some positions may also have specific age requirements, such as being 18 years old to operate certain equipment. It is best to check with your local Smashburger location for their specific age requirements for employment.
- What is the hiring process like at Smashburger?
The hiring process at Smashburger typically involves submitting an application online or in person, followed by a phone interview with a recruiter. If selected, candidates will then have an in-person interview with a hiring manager or team member. Background and reference checks may also be conducted before a final decision is made. Overall, the process aims to identify qualified and enthusiastic individuals who align with the company's values and culture.
- What qualities do you look for in job candidates at Smashburger?
At Smashburger, we look for candidates who possess strong communication skills, a positive attitude, and a drive to learn and grow within the company. We also value candidates who have a passion for customer service, a team-oriented mindset, and the ability to work well under pressure. Additionally, we seek candidates who are reliable, detail-oriented, and have a strong work ethic.
- Are there any specific job requirements for working at Smashburger?
Yes, there are specific job requirements for working at Smashburger. These may include having prior experience in the food service industry, possessing excellent customer service skills, being able to work in a fast-paced environment, and having a basic understanding of food safety and sanitation practices. Additionally, some positions may require specific certifications or training, such as a food handler's permit or a ServSafe certification.
- What benefits are offered to employees at Smashburger?
Employees at Smashburger are offered a variety of benefits, including medical, dental, and vision insurance, as well as a 401(k) retirement plan. They also receive paid time off and flexible scheduling options. In addition, employees can enjoy discounts on food and beverages, as well as opportunities for career development and advancement within the company.
- How often do employees get paid at Smashburger?
Smashburger employees typically get paid bi-weekly, meaning they receive their paychecks every two weeks. This is a common pay schedule in the food service industry and ensures that employees are paid regularly and consistently. Some exceptions may apply depending on the location and specific policies of the Smashburger franchise.
- Are there opportunities for advancement at Smashburger?
Yes, there are opportunities for advancement at Smashburger. The company values promoting from within and offers career development programs to help employees reach their full potential. Employees can advance to higher positions such as shift leader, assistant manager, and general manager. There are also opportunities for growth in areas such as marketing, operations, and training.
- What is the work environment like at Smashburger?
The work environment at Smashburger is fast-paced and energetic. The atmosphere is usually lively and the team members are friendly and supportive. The kitchen can get hectic during busy hours, but the management is efficient in organizing and delegating tasks. Overall, the work environment is positive and promotes teamwork and efficiency.
- Is training provided for new employees at Smashburger?
Yes, training is provided for new employees at Smashburger. Our company believes in investing in our staff and providing them with the necessary tools and skills to succeed in their roles. We have a comprehensive training program that covers everything from company policies and procedures to food preparation and customer service. Our goal is to ensure that all our employees are well-equipped to deliver the best experience to our customers.
- What is the dress code for Smashburger employees?
The dress code for Smashburger employees typically consists of a branded t-shirt or polo shirt, black pants or jeans, and closed-toe shoes. Hair should be clean and styled in a professional manner, and visible tattoos and piercings should be minimal and tasteful. Overall, the dress code promotes a clean and polished appearance that aligns with the restaurant's brand.
- Are there part-time and full-time positions available at Smashburger?
Yes, there are both part-time and full-time positions available at Smashburger. We value diversity and offer a variety of work schedules to accommodate different lifestyles and needs. Whether you are looking for a flexible part-time job or a full-time career opportunity, we have options available. We encourage interested individuals to check our job listings for current openings and apply accordingly.
- Are there opportunities for flexible scheduling at Smashburger?
Yes, there are opportunities for flexible scheduling at Smashburger. The company understands that employees may have other commitments or responsibilities and offers a variety of scheduling options to accommodate their needs. This includes part-time and full-time positions with the ability to request specific shift times or days off. Additionally, employees have the opportunity to switch shifts with their co-workers, providing even more flexibility.
- How does Smashburger prioritize customer service?
Smashburger prioritizes customer service by focusing on their core values of providing high-quality food and exceptional service. They train their employees to be friendly, knowledgeable, and efficient while interacting with customers. They also listen to customer feedback and make improvements based on their suggestions. Additionally, Smashburger places a strong emphasis on speed and accuracy in order to ensure a positive and efficient dining experience for their customers.
- What is the company culture like at Smashburger?
The company culture at Smashburger is known for being fun, fast-paced, and team-oriented. Employees are encouraged to be creative and take initiative while also promoting a strong sense of collaboration and support among coworkers. The company values diversity and inclusivity, and strives to create a positive and inclusive work environment for all team members. Regular team outings, trainings, and recognition programs also contribute to a positive and engaging culture at Smashburger.
- Are there opportunities for employee feedback and suggestions at Smashburger?
Yes, Smashburger values employee feedback and suggestions. They have a formal process in place for employees to submit their ideas and suggestions through their intranet system. Additionally, they have an open-door policy where employees can directly communicate with their managers and share their thoughts. Regular team meetings and surveys are also conducted to gather feedback and improve the overall employee experience at Smashburger.
- Is there a uniform provided for employees at Smashburger?
Yes, Smashburger provides a uniform for its employees. The uniform consists of a branded polo shirt and hat, along with black pants and non-slip shoes. This uniform helps to create a cohesive and professional appearance for all employees, while also promoting the brand's image. Employees are expected to wear their uniform during their shift to ensure consistency and represent the company in a positive manner.
- What is the average pay rate for positions at Smashburger?
The average pay rate for positions at Smashburger varies depending on the role and location. According to JobzMall, the average hourly pay for a Team Member is $10, while a Shift Leader earns an average of $12 per hour. However, the pay rate may be higher or lower based on experience, job responsibilities, and location.